Rubystone Shiv Vilas Palace

Location and infrastructure is good, but maintenance isn’t up to mark . Bathroom was smelling foul even after using room freshener.

Very comfortable stay but issue in only wi-fi but overall services was splendid & staff behavior was very politely. Thanks regards rajwada events

Excellent hotel and service with exceptional food quality.corporative staff Nice rooms with spacious bathrooms..Thanks a lot Mr Mangal for your support and cooperation. Thanks a lot..every one appreciated the hotel a lot..Thanks once again

The property is right on the highway. Very good location. Rooms are also good. Food is must mention was very good. Staff is also bery supportive & prompt in action.

Nice property the food is very good, and the staff's behaviour is very good.

We went to Keoladeo National Park and thus chose to stay at SHiv Vilas Palace Hotel. It is a very average hotel with very in the face kind of decor. The hotel was under renovation and thus dusty and absolutely non presentable. We had a room on the first floor where it almost seemed like no one was staying there. It was December and thus cold. While the room had twin beds, and large in size, the bathroom had a malfunctioned Geyser. Therefore for all three days we had no hot water. The commode top had come off. No towels were provided until we asked them. The restaurant was gaudy and was smelling of very intense room freshener that gave us a headache. The hotel is quite far away from the main gate of the bird sanctuary. Several times I asked the receptions taff to have the manager talk to me but s/he never came to speak even a word with me. Th saving grace was the food at the restaurant. It was decent. I will never stay at this property ever again. Avoid it if you can.