Came here to visit family with my husband & dog. I’m 8 months pregnant-this was our last trip for a bit. The male owner is so extremely rude and aggressive. Entered our room with no notice just a knock and a dog sniffing for bed bugs. Called to say we needed to get back to the cottage ASAP, that we never told them about bringing a pet which is a total lie bc after I booked online I called to let them know that we’d be traveling with a dog since there is no way to do so thru the ******* booking process. The man on the phone said no problem I will leave a note with the reservation and that there was pet fee. We get there check in and l assume everything is good to go we sign the credit card slip which had no break down of charges for us to keep.Didn’t think anything of it- three days go by and we get screamed at and accused of sneaking our dog in and not following the rules. It states that there is no turn down services or anything like that and there was no do not disturb sign to put on the door. I felt completely violated that they entered our room with another dog. Our suitcases were open, belongings around the room, not for nothing but my dog could have gotten hurt by the other dog or escaped. Wouldn’t you do this when the room is not rented? I wanted to leave after all this and he said we had to pay for the night bc the cleaning crew was done for the day- we packed up and saw the cleaning crew still working when we left the property-another lie. No beach, not a queen bed.
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