베를린 4성급 호텔

위치는 역과 매우 가까우며 도보로 3-5 분 정도 걸립니다. 호텔에는 엘리베이터가 있으며 객실은 깨끗하고 편안하며 욕실은 넓습니다. 그러나 객실에는 물과 주전자가 제공되지 않으므로 필요한 경우 아래층에서 구입할 수 있습니다.

밤을 보내러 갈 것입니다. 아무 것도 아프지 않습니다. 언제나처럼, 빨리 등록하고 전자 키를 받고 이 호텔의 세 건물 중 하나로 이사했습니다. 놀라움은 이미 1층에서 나를 기다리고 있었습니다. 두 개의 엘리베이터 중 하나만 작동했습니다. 5분을 기다려야 했다. 다행히 방은 2층에 있었는데 계단을 못찾았습니다. 번호로 이동하면 전자 잠금 장치가 없지만 열쇠가있는 일반 잠금 장치 만 있음을 알았습니다 (미래에는 자기 카드를 사용하여 방의 불을 켤 때만 사용했습니다). 리셉션으로 다시 이동했습니다. 엘레베이터가 .... 라고 부르고 2분여의 기다림 끝에 비상계단으로 올라갔습니다. 리셉션은 다시 평소 키를 가져갔습니다. 엘레베이터가 또 기다렸다... 벌써 10분...글쎄요. 방이 큽니다. 깨끗합니다. 침대는 1개를 요청했는데 여느 때와 같이 2개의 이동식 침대가 있었습니다. 나는 10년 동안 (키네스코프를 가지고도) 그런 텔레비전을 본 적이 없습니다. 특히 화장실은 방음이 잘 안됩니다. 누군가가 위에서 화장실을 내리면 욕조뿐만 아니라 방 자체에서도 모든 것이 들렸습니다. 그리고 방이 2층에 있었기 때문에 소음은 거의 일정했습니다. 호텔이 높습니다. 그러한 지역의 주차비는 매우 비쌉니다. 호텔 앞 길가에 주차(무료) 또는 호텔 뒤에 대형 주차장이 있습니다(무료).

We arrived at this unbelievably agonizing hotel after a 10 hour flight from New Delhi, my name is Saudhar Singh, I am 71 and my wife is 67 and we came here for some medical check ups as we both have late stage diabetic complications. Upon arrival at 1400 the taxi driver helped us with our luggage, and once we got in the nightmare started, I asked thru IHG app for an early check-in at 1300 and when we tried to check-in the blonde lady at the reception simply asked us to wait, without apologizing for the inconvenience, without smile and greetings, and without even checking our reservation in the system, we waited for an hour watching other guests coming in and checking in with a completely different attitude from the reception lady. We got really tired waiting so I asked her again nicely, and without even lifting her eyes from the desk asked me to wait again. Luckily, another front desk staff he was kind enough to notice how tired we were so he approached us and offered all help he could, within less than 5 minutes we got checked in, but then Surprise #1: no luggage assistance available, we were given airport type trolleys and that’s it Surprise #2: the room was not checked before we get it, toilet unflushed toilet reeking with the worst sewer stench, no towels or amenities, one sofa only in the room, no water bottles. Surprise #3 Air conditioning was heating the room to an extremely uncomfortable levels and it was summer time here, no matter how you set the AC, its still the same car exhaust type temperature and humidity Surprise #4 no mini fridge in the room, and it was important for us to keep some medicines refrigerated Surprise #5 no soundproofing in this hotel at all, street and siren noises outside combine itself with yells and footsteps inside I went down to the reception and there was the same lady, asked nicely for room change, she said no other rooms are available, asked for a mini fridge and a fan and she said its only provided to tourist groups (I should have applied to tourist group loyalty program long ago and not IHG), there was no point to convince or complain, after some research I found a hardware store 5 tram stops away. They were extremely helpful and arranged a taxi to help me with 2 fans and camping refrigerator. The Turkish taxi driver was kind enough to carry it inside for me. Surprise #6 we tried to get into the restaurant for dinner but the door was closed and the entire place was full, it was limited to tourist groups only Surprise #7 the following morning we were denied access to the breakfast and asked us to pay, I showed them that my reservation was with breakfast, and another blonde lady at the restaurant entrance asked us to wait, they left us waiting till well after breakfast time and without any nice words we were told that they cannot find our booking with breakfast Surprise #8 tried to complain personally to the hotel management but the day 3 blonde lady asked me to wait as the manager was not there yet,

호텔은 동물 공원 앞에 위치하고 있으며 주차 : 지역 내 4 € 및 외부 무료 객실 8.Stock에서 매우 훌륭하고 아름다운 전망, 청결, 냉장고 없음, 기계에서 음료, 좋은 침대, 리셉션 매우 초기 및 도움이

위치는 베를린 중앙역에서 약 300m정도로 매우 좋습니다. 기차역에는 쇼핑몰, 각종 패스트푸드점, 커피숍, 선물가게 등이 있으며 지하철과 버스를 이용하기에도 매우 편리합니다. 넓은 객실, 우수한 방음 및 높은 편안함을 갖춘 대형 4성급 호텔입니다. 중국인 손님에게 친절하고 일회용 슬리퍼, 칫솔 등을 제공합니다. 아침 식사도 매우 맛있고 중국인 입맛에 적합합니다. 마찬가지로 호텔도 여행 그룹의 첫 번째 선택이며, 헤드폰을 쓰지 않고 호텔 로비에서 슬리퍼를 신은 삼촌이 Douyin을 지켜 보는 등 다양한 조국 동포들을 볼 수 있습니다.

우리는이 사랑스러운 호텔에서 친절한 환영에 도착했습니다. 현대적인 욕실이 잘 꾸며져있는 훌륭한 객실. 아침 식사는 선택의 폭이 넓은 잘 꾸며진 뷔페였습니다. 직원들은 다시 한 번 테이블에서 제공되는 차 또는 커피 냄비로 매우 친절하고 정중했습니다. 호텔은 베를린 관광에 잘 배치되어 있으며 그것이 귀하의 방문의 목적이라면 철저히 추천합니다. 로비에는 독특한 매혹적인 조명 디스플레이가있어 조용한 음료로 저녁에 볼 수있는 멋진 기능입니다. 우리는 수영장과 체육관 시설이 있다는 것을 알고 있지만 불행히도 우리는 3 박 동안 호텔의 그 섹션을 방문 할 시간이 없었습니다.

Ritz Carlton의 간판은 4 박 동안 여기에 머물 렀으며 서비스는 제자리에있었습니다. 아침 식사는 유럽에서 풍부하고 과일은 매우 다양하며 빵은 단단하지 않습니다.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

3년이 지난 후 베를린에 돌아와서 기뻤고, 그 행사를 기념하기 위해 친구가 우리가 무언가를 한다는 것을 제안했습니다. 베를린의 요리에 참여하는 것과 마찬가지로, 멋진 환경과 비슷한 천문학적 가격에 참여하는 것. 빠른 Google 검색은 로비 라운지에서 제공되는 Adlon Kempinski의 카레 워스트를 지적했습니다. 우리는 실망하지 않았다. 소시지의 큰 봉사는 진짜 금 조각으로 뿌려졌습니다. 역사적인 베를린 요리가있어서 기쁘고 그 가격을 지불하게되어 기쁩니다. 호텔은 슈퍼입니다!

Firstly on to the positives - the location is convenient, the staff is friendly and helpful and the common areas are mostly what you would expect from a Westin Grand. It is clear that they have not spent much resources on keeping the guest rooms up-to-date though, the air circulation was sub-par (very try air throughout the room) and the gym is a big disappointment. A few older treadmills and cross-trainers but no free weights or other equipment. Also, no room service before 5 pm is unheard of for property that markets itself as five-star. All-in-all more akin to an average four-star property but with a Westin brand attached to it. Will not be in a hurry to return.