베를린 5성급 호텔

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

𠻗기차역은 200m 거리에 있어 도보로 매우 편리합니다. 국회의사당, 브란덴부르크 문, 린덴 거리까지 도보로 30분 이내에 도달할 수 있습니다. 호텔이 너무 예쁘고 방도 깨끗하고 조식도 풍성해요 유럽 여행 중 가장 좋은 호텔이에요 유일한 아쉬운 점은 아침 먹으러 갔을 때 웨이터가 방으로 들어와서 깨끗하고 아무것도 없었습니다. 결국 개인 사생활에 속하는 개인 물품이 있습니다. 매우 기분이 좋지 않습니다. 그러나 우리가 돌아 왔을 때 웨이터가 우연히 나가서 당황스러워서 미안하다고 말했습니다.

우리는이 사랑스러운 호텔에서 친절한 환영에 도착했습니다. 현대적인 욕실이 잘 꾸며져있는 훌륭한 객실. 아침 식사는 선택의 폭이 넓은 잘 꾸며진 뷔페였습니다. 직원들은 다시 한 번 테이블에서 제공되는 차 또는 커피 냄비로 매우 친절하고 정중했습니다. 호텔은 베를린 관광에 잘 배치되어 있으며 그것이 귀하의 방문의 목적이라면 철저히 추천합니다. 로비에는 독특한 매혹적인 조명 디스플레이가있어 조용한 음료로 저녁에 볼 수있는 멋진 기능입니다. 우리는 수영장과 체육관 시설이 있다는 것을 알고 있지만 불행히도 우리는 3 박 동안 호텔의 그 섹션을 방문 할 시간이 없었습니다.

우리는 베를린에서 집과이 아름다운 호텔입니다. 우리는 놀라운 숙박을했습니다. 호텔 위치는 베를린 서부의 주요 명소에서 도보로 15 분 거리에있는 작은 쇼핑몰이있는 잎이 많은 조용한 거리에 있습니다. 가장 가까운 지하철도 도보로 2 분 거리입니다. 우리는 발코니가있는 5 층에 방을 가지고 있었고, 방은 화려한 샤워로 매우 넓었습니다. 아침 식사는 환상적이었고 모든 직원은 매우 도움이되었고 베를린에서의 숙박을 특별하게 만들었습니다. 감사합니다. 다시 올 것입니다. ❤️

이것은이 호텔에서 두 번째로이었고, 나는 그것이 얼마나 뛰어난 체류인지 말하고 싶습니다. 리셉션에서 체크인부터 놀라운 직원, 객실 및 기타 모든 것까지 훌륭했습니다. 이 호텔은 점점 나아지고 있습니다. 서비스를 유지하십시오. 모든 서비스는 훌륭했습니다. 나는 언급 할 많은 이름이있을 것이고 모든 직원은 사랑 스러웠을 것이기 때문에 이름을 언급하지 않습니다. 베를린에가는 것을 알고있는 모든 사람들에게 추천합니다. 집 같은 느낌이고 지금은 집에서 앉아서 다음 시간을 기다릴 수 없습니다.

이 호텔은 훌륭한 위치에 있습니다. 위치와 평가가 매우 좋고 직원들이 매우 도움이됩니다. 작은 문제가 있을 때 신속하게 해결해 주시고 제가 완전히 만족하는지 확인했습니다.

호텔은 괜찮은데 사기당한 기분이에요. 호텔에 도착했을 때 프론트 데스크에서 80유로면 객실 유형으로 업그레이드할 수 있다는 말을 들었습니다. 이틀 동안 160유로를 지불하면 2개 객실에 총 320유로를 지불했습니다. 방에 도착해 보니 사실 우리가 예약한 방 유형이었습니다. 다른 건 다 괜찮고, 조식과 이그제큐티브 라운지도 괜찮습니다.

I stayed at The Ritz-Carlton, Berlin for a little over a week and everything from the moment I stepped inside to the moment I left was flawless. Was treated to a beautiful welcome amenity and everyone I interacted with was friendly, helpful and just went above and beyond when they didn't have to. The property's location couldn't have been better as it was close to everything (museums, Michelin star restaurants, top attractions, etc.) - I think I took a taxi maybe three times during the entire trip. The guest rooms are beautiful and totally silent as I never heard guests from another room, voices in the hallway, elevators, etc. Highly recommend reserving a room with Club Lounge access as the food and drinks were excellent, however the best part was the staff (Cem, Sara and Mandeep in particular) who were incredibly kind, helpful and always giving their personal suggestions on where to go and what to see. Staying at The Ritz-Carlton, Berlin made the difference in having a good and an amazing trip to Berlin. First class hospitality and trip I will never forget!

그랜드 하얏트 베를린은 지하철역에서 약 5 분 거리에 있으며 (지하철역은 베를린 중앙역의 다음 역입니다) 룸 서비스의 크기는 모든면에서 만족스럽고 비용 효율적인 옵션입니다! 주변에 새로 완공된 쇼핑몰이 있으며 대형 슈퍼마켓과 다양한 음식과 커피숍이 있습니다. 위치는 베를린 중앙 기차역보다 안전합니다. 크기나 안전에 대한 걱정을 가진 친구에게 추천합니다.

Four things to know about this hotel before you book. 1. If you book early you will pay more. 311 euros a night booked three months ahead. 200 euros a night booked three weeks ahead. Look at any booking website. 2. On check-in they take the full amount of your stay from your credit card, plus a 50 euros a day deposit ”in case you use the mini-bar”. (In fact the mini-bar is empty - see photo). This might be a problem if you have credit limit issues. 3. They use sweaty, clammy poly-cotton bed-linen - see photo of label. You cannot change hotels because they have already trousered your money. To sleep properly we had to buy our own fully cotton bed-linen - see photo of receipt. The reason they use poly-cotton is explained on the manufacturer's website: ​”Bed linen must be lightweight...thus allowing staff to work faster....Experience shows that savings of 5 to 10% can be achieved”. Nothing about the comfort of guests. The staff say that all Westin hotels use poly-cotton. Totally unacceptable in a serious hotel and we shall not stay in a Westin hotel again. 4. Because of the hotel's layout, most bedrooms are 50 to 120 meters from the elevators. In the course of a day you can easily walk a kilometre or more to and from your room. In other respects it is well positioned, if you wish to be in Mitte, the breakfast is good, and the staff are professional and helpful to the extent that the chain allows. Garden rooms are a very little bit smaller than rooms on the street, but much quieter and a few have a balcony.