Stayed for 6 nights. Room is a decent size, and generally the hotel is clean. You can get the M5 or M6 tram about a 5 minute walk away, which takes you straight to Alexanderplatz. A massive problem was the blaring sirens and traffic noise you’d hear in the room all day and night. 4 large windows so it’s a lot of glass windows/doors. Really nice and bright for the room but very noisy so I highly recommend earplugs if you stay here. The room air con wasn’t working properly, and we couldn’t figure out how to use it. Reception can control it but as it wasn’t workin, it was pretty pointless. So a hot room all night and no chance of opening the windows due to the noise outside meant a bit of a comfortable stay. They did provide a fan however, so that was certainly useful. Reception aren’t very clued up with general tourist queries and local knowledge. You’re better off using Google and finding recommendations yourself. We didn’t have breakfast included in our stay but decided to try it one morning. Every item on the menu is €15, including a basic bowl of porridge- which is ridiculous. Other things such as a full English is also the same price but it’s probably more justifiable. I ordered the full English without any meat, confirmed I was a vegetarian only. Unfortunately, toast had a slice of ham covered with cheese and eggs so I had to return and lost my appetite to order something else. I believe this was just an honest mistake, which can happen with anything. Coffee wasn’t great. I recommend a nearby cafe, Frau Honig, which had an excellent flat white and delicious breakfast. The bed/mattress itself (twin room, single bed x 2) wasn’t that comfortable and neither were the pillows. Beds were also not large single beds. Sauna was great, there were loungers inside and on the balcony which was very private. Towels and slippers in abundance, plus cold drinking water. Great to be able to relax every evening and it was very quiet. It’s just a sauna, no other spa facilities. This isn’t a local German sauna, but one for tourists so I would strongly advise against going commando. There is a Netto and Rewe supermarket close by which are very quick to walk to. The street lighting isn’t great walking up to the hotel from Rewe after sunset, so be wary. Unfortunately the lift wasn’t working practically every day; it was getting fixed daily so out of use at some point or other. Had to use the staircase maybe 4 or 5 times during the whole stay, so not ideal walking up to the 3rd or 6th floor for sauna! Especially for elderly visitors. Asked for a sewing kit as I needed some thread, which reception said they don’t have or provide. Later found a kit in the bathroom; quite lazy and unprofessional not to know something like this. Average hotel all in all but some things are great like sauna and location. I though the carpet was pretty cool, and loved the huge windows (altho the noise was deafening!) Gowns and slippers provided for sauna.
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