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From the moment we arrived, it was one difficult and frustrating situation after another. If you are driving and looking to park at this hotel, it's a 1-lane narrow street on a steep mountain, full of people and cars heading in the opposite direction. Then, there is a very limited and difficult turn in order to turn into the driveway which leads to the garage. This required 3 reverse shifts and nearly scratching our car. Yet we were charged 25 EU per day to park. The shower pressure dies in the middle of bathing, with the water temperature fluctuating when this happens. This can last for several minutes before the water resumes. I brought this to the attention of the management but nothing was resolved. Breakfast is not buffet like other hotels for this price, and we were charged 5 EU per bottle of water we drank. A few insects in the bathroom, but we just stepped on them. There is no way to keep the light out of the room as some of the windows do not have shades and the AC control contains a large light right next to the headboard which is very annoying if you like it dark when you sleep. They have hundreds of channels on the TV, but only 1 of them was in English, and it was CNBC so we could only watch reruns of business shows and the Tonight Show. We quickly realized that this hotel was not for us, and that it was overpriced, so we asked to shorten our stay after explaining all of these issues and leave 1 day early. Their response was NO REFUNDS. There was no compensation provided to us at checkout whatsoever, even after I took the manger into our room at 11PM to try to fix the water pressure and find a single English TV channel other than CNBC. We traveled all over Northern Italy for 2 weeks and loved every other hotel we stayed at, but unfortunately got very unlucky with this one.

Incredible dinner assembled by the chefs of the Relais and the Zu restaurant at Riva di Solto on lake Iseo working together. The menu was fixed with no choices. There were good wine pairings including an organic wine. Exceptional fish salad followed by risotto then lamb chops. But this bare description does no justice to the local ingredients and subtle use of herbs. The next event is in September. Be there!

We came across this place while looking for a place to have a drink. It was beautiful, stunning views lovely drinks and snacks and the people working there were so welcoming and friendly. Would 100% recommend this place, we had such a nice time we stayed for over 2 hours.

We booked last minute as we were improvising our last few days in Northern Italy, and decided to spend a couple of days in the Bergamo area. Everything was spectacular; the room, the restaurant, the staff, the views! Highly recommended! The roads up the hill took us by surprise though, so be aware of very narrow streets :)

This is a beautiful and quiet property at Bergamo's highest level, so be aware that you will be using the funicular and walking down early in the morning when the funicular does not run. We stayed in the suite on one level, I believe it was Room 8--lovely beams and wood flooring. Kind staff, nice breakfast and apertivo on the terrace. It was nice to return to the calm after time spent in Città Alta and Bassa.

Popped in here for coffee on way back down to citta alta. We were able to sit on the terrace on a sunny December afternoon and take in the beautiful views over bergamo and beyond. Order 2 coffee and revived a plate of delicious home made cookies. They really went down a treat.