벳푸 마토가하마 공원 근처 호텔

Travel with a group of friends to Beppu but only 4 of us decided to stay at Amanek for 2 nights. This was the best decision ever as we were closed to the JR station, eateries, Tokiwa shopping mall, Donki and the beach were within walking distance. Only few staff could speak English. Those who speak Japanese only also try their best to serve the guest. I am impressed by how clean and new the whole hotel is. Best of all, I love the free flow of juices & beverages. You could also do take away in the UCC coffee disposible cup. Love the choice of either western or local breakfast with free flow of side dishes. I am surprised by how big the bedroom is and spacious bathroom. The gym equipment tho basic, are new & in good condition. The onsen is clean & modern & I love the warm rooftop pool with an awesome view! Amanek is thoughtful to provide guest with a basket to hold all your onsen needs. Upon check out, I was overcharged for my 2 days of breakfast. The staff was quick to rectify the problem & refunded me on the spot. Yes, would definitely stay in Amanek again in my next visit to Beppu! Thank you for the awesome stay!

My wife booked this hotel for us for our weekend in Beppu. We selected this hotel based on the price, parking, and location. It is within walking distance to the train station and down town area. They have parking here which is a plus. The staff was very friendly, the individual helping us spoke great English which made check in/out easy. They have breakfast here, because of COVID, it was not buffet style, but the trays were nice and the food was great. The rooms were perfect, they were modern, spacious, and had everything we needed, plus the bed was comfortable. Overall, we had a great stay here.

훌륭한 서비스, 음식, 전망, 방 - 오, 무엇을 불평할 수 있습니까? 호텔에 들어간 순간부터 모든 것이 놀랍습니다. 호텔에는 신발 금지 정책이 있었고 반짝 반짝 깨끗하게 유지되었습니다. 야외 온천은 바다를 마주하고 있는 무한 수영장 온천으로 매혹적이었습니다. 조식 뷔페는 내 매끄러운 미뢰를 충족시켰고 레스토랑은 일출을 내려다보고 있었습니다. 내가 크게 가치있는 체류의 다른 측면은 제공된 스킨 케어 제품의 좋은 품질과 놀라운 서비스였습니다. 한 가지 불만을 제기해야 한다면 공휴일에 버스를 타고 호텔을 오가는 것이 약간 불편할 것입니다(JR역까지의 택시는 여전히 저렴합니다 - 약 850엔). 운전하면 놀랍습니다.

I enjoyed a comfortable stay at Hoshino Resorts KAI Beppu. I opted for the corner room, but I don't believe it's worth the extra cost unless they can guarantee a room on the south side of the building. Unfortunately, the one I received was on the north side, facing the neighboring building, offering little in terms of a scenic view. On the bright side, the window facing east provided a splendid view of the ocean. The room itself was impeccably clean and spacious. The staff were friendly and proficient in English. Although the food was above average, the portions were somewhat on the smaller side. Despite this, the overall experience was positive, and I would recommend the hotel for its cleanliness, friendly staff, and the beautiful ocean view.

너무 좋아서 부모님과 또 가고싶은 호텔이에요 작년에 생겨서 시설도 깨끗하고 깔끔하고 아침저녁으로 온천도 질리도록 할 수 있어서 잔뜩 힐링했네요~ 무료로 제공하는 소바도 정말 맛있고, 온천 후 먹을 수 있는 아이스크림과 요구르트도 작은 행복입니다 ㅎㅎ 벳푸역과도 엎어지면 코 닿을 거리라 뚜벅이에게 너무 좋은 위치였어요 여러모로 인생 숙소라고 생각합니다

공사중이라 저렴한가격에 예약 했는데 도착당일 전날에 대욕탕 공사가 끝나서 남녀 번갈아 욕탕이용이 가능해서 좋았습니다. 주차공간은 있었으나 밤에 모두 차를 비워놓는것으로보아 주차는 불가능했습니다. 다다미방 특성 냄새가 났으나 1시간도안되서 적응했습니다. 뷰가좋았고 밤에 잠깐 오토바이소리도 들리곤 했어요. 무엇보다 이가격에 조식이 가능해서 2접시나 먹엇어요. 일본 정식 맛잇어요. 직원도많아서 대응도 빨라요.

유후인 들렀다가 비와 안개, 구불구불한 산길을 뚫고 도착하니 어찌나 아늑하고 더 반갑던지요. 14층 썼는데 야경 뷰 예뻤어요. 저녁 식사는 저희 아이가 여행 가기 전부터 ”대게! 대게!” 노래를 불러가지구 한국에서 미리 연락드렸더니 추가금액 2900엔정도 더 내고 먹을수 있도록 해주시더라구요. 저는 회가 무척 좋아서 맘껏 먹었어요. 어린이 오락시설이 무척 잘 되어있습니다. 어린이 코너 담당하시는 직원 여사님께서 무척 친절하셨어요. 온천은 대욕장에 온탕큰거 1칸, 사우나1실, 노천탕1칸으로 그닥 큰 규모는 아니었구요. 단 하나 불편했던 점은... 저희같은 아이 딸린 여행객은 짐이 많은데 주차타워에 엘리베이터 연결된것이 없어서 너무 힘들었어요ㅠ 직원들은 카운터부터 식당 직원분들, 청소하시는 분들까지 모두 친절하고 고객의 니즈에 빠르건 대응해줍니다. 그리고 거의 모든 직원이 영어를 잘했습니다! 술 무제한 이벤트가 있었는데 저는 이번에 여동생과 딸, 이렇게 술을 거의 마시지 않는 여자 세명의 여행이었기에, 한국에 남겨둔 남편을 비롯한 주변 초뺑이들이 많이 생각났어요. 다음엔 다 데리고 한 번 더 이 호텔을 오려고해요^^

아트, 온천, 멋진 전망과 괜찮은 음식을 혼합 한이 독특한 호텔을 정말로 즐겼습니다. 방(419)은 고급스럽지 않지만 잘 설계되어 있었고 발코니는 벳푸라는 특별한 풍경을 내려다 보았으며 가장 큰 특징은 바닥에서 천장까지의 창문으로 간편한 반 노천 온천탕이었습니다. 관대한 데크 공간과 연결되어 있습니다. 갤러리 공간을 걸어 다니며 흥미로운 건축물, 색상 패러 렛을 감상하고 벳푸 문화, 조경, 식물, 동물원 등을 옹호하는 전시회를하는 것이 재미있었습니다. 저녁 식사를 위해 피크 레스토랑에 앉아있는 나는 웨이터 중의 1 명이 음식과 빈 요리를 앞뒤로 페리하는 로봇이라는 것을 기쁘게 생각했다. 저녁 식사는 느긋하게되었고, 아래의 도시 빛나는 것을 즐길 수있는 창가 좌석이있었습니다. 여기에 머무르는 것은이 여행에서 다른 벳푸 호텔의 일부에있었습니다. 많은면에서 나는이 장소를 더 즐겼으며 돌아 오기를 망설이지 않았습니다.

코로나땜에 정말 간만에 간 일본여행인데 진짜진짜 만족스러웠습니다! 직원분들도 너무 친절하세요 특히 한국남자분이요^^ 일박만한게 너무 아쉬워서 담번엔 부모님모시고 또 가려고합니다 집에갈때 운좋게 사장님?을 만났는데 아이한테 오미야게까지 주시더라구요ㅜㅜ 증말 갬덩...!! 꼭 다시 갈께요^^

Overall, I felt the hotel was very nicely done with great local touches while still keeping an international atmosphere. I also wanted to point out the great flexibility of the hotel, allowing me to change my meal reservations from 3 dinners at Elements (I was on a package deal) to one at Elements and combining the remaining two meals at Elements to a dinner at Atelier. This allowed me to not have to dine at the same restaurant as well as opening up a slot for me to explore a local restaurant. However, there were two things that I'd like to point out that the hotel can improve upon. The first is the staffing at the club lounge (and in general) is not enough. There were many moments where I was left to wait, to the point where using standard facilities (like the check-in counter, or breakfast at Elements) would have been a more positive experience. Breakfast on 12/21 was where the understaffing really showed, where it took over an hour to complete breakfast; many guests left in the middle of their meal since service was horribly slow. However, the second point us what I would really want the hotel to work on - CoVID countermeasures. Largely, two things I'd like to point out. (1) Temperature screening us inconsistent. I was checked when I first arrived, but never anytime afterwards (or should I say, the thermometer station was unmanned). (2) During my meal at Atelier, my wife and I noticed that the staff (He was Italian, I think his name is Marco?) preparing the dishes (in the open kitchen) prepping a sauce, tasting it with the same spoon which was quickly rinsed it under the faucet and returned into the mixing bowl. I pointed this out to one of the servers (Japanese male, responsible for serving and explaining the dishes). This is where I felt the hotel can improve on - in detail, three things. (i) The Japanese server proceeded to quietly scold the staff in front of me, I felt that was not a great experience both for myself and the staff. (ii) Nothing was cleared. After the scolding (and then the staff responding back that he did not put the spoon back in) none of the utensils were changed and no follow up. I guess there is no trust in what a customer points out. And finally (iii) I felt that this is at the fault of the hotel for not putting in proper operation guidelines.A person putting together a meal will need to taste it, to make sure it's good. If the hotel were to put in operational guidelines to ensure tasting can be done while still making it very obvious that it is hygienic, I would not have to be writing this email. Needless to say, our dinner experience was ruined that night. I actually shared the above comment with IHG Guest Relations (on 25 Dec), which the agent was extremely prompt on getting back to me and assured that I would get a response back from the hotel about it within 48 hours. Unfortunately, the hotel never contacted me. I then asked guest relations again (on 5 Jan) to follow up with th