드림스 리비에라 칸쿤 리조트 & 스파 - 올 인클루시브(Dreams Riviera Cancun Resort & Spa)

獨立餐廳的飯不錯，自助餐廳一般。各種活動很多，服務都很好。但是海灘一般，赤潮嚴重，沒有加勒比藍。

Ottimo albergo per vacanza in coppia e famiglia

The resort is beautiful and staff is friendly! Food was great! The only negative was the staff checking you in and out are very unorganized. They forgot to give us our resort discounts tickets the first day, forgot to pick up my luggage the last morning and forgot to give me a ticket for transportation.

The rooms were spacious and clean. The beach area was nice. The restaurants were not very good. The buffet was just horrible with limited choices, the smallest buffet I have encountered at an all inclusive. While the food at the restaurants was below average and they did not take reservations so sometimes wait time to be seated was an hour. After this experience would not stay at a Dreams property.

Good hotel ,amazing beach No recommend visitors using MTS for excursions,there are hidden payment and fake promises for refund I would recommend using agency which really organise trip Exinok,discover Cancun etc

The restaurants were awesome, but did note that a few were closed on certain nights limiting the options. There were also private parties in some areas ( hot tub, two restaurants) which limited accessibility to those areas for which I had already paid for as part of this resort. Staff was very friendly and accommodating.

Staff was excellent - friendly and attentive. Property beautiful. However…..we decided to get a room with a plunge pool as getting 4 chairs together around any of the main pools is always iffy. Our room faced north. All shade and ice cold- unusable. WASTE of money! Why would they book us in a north facing room??? Our friends came along - their standard room came with robes, slippers, beach bag….we received none of that. I hate the inconsistency at resorts in Mexico. We choose many resorts that different friend couples accompany us to and they seem to receive the better room, better view, free upgrades and perks. We could have complained and been moved but we were already unpacked for the week. Also, we booked an excursion that left the resort at 7:35 - oh well, it’s early but it will be fun. But no, we waited until after 8 am to find out the time had been changed to 9 am. We were not informed of this change. More sleep and a leisurely breakfast would have been nice. Love Mexico, love their people but do not appreciate the Mexican business model.

The staff were so attentive and nice. The entertainment team and activities were never ending. Karla and Jose were so fun.

Our room was very noisy all night. Room needs to be updated. The floor hallway that we were on needed to be cleaned more than once a week. The food and servers were amazing!