스프링힐 스위트 알렉산드리아(SpringHill Suites Alexandria)

Such an amazing hotel...rooms were excellent...service was fantastic

I booked this hotel because we were going to a convention in the area with kids and it had a pool to keep us busy. When we arrived we were told the pool was closed. If I had known I wouldn't have booked it, there was no advance notice given. Included breakfast was nice, it saved time in the morning and was serve yourself. Staff was pleasant and accommodating. Our room had several holes in the walls that hadn't been repaired.

Shirley and front desk staff were excellent. Brkfst very nice. Cleaning lady for oir room very sweet and helpful😊

The customer service and the accomodating of any special request. Its a safe a quiet location.

No conditioner; never cleaned my room, and no one was at front desk when i needed help with something and i even called to get someone to get to front desk and the employee finally came out and was like “i am on break”. I was like okay can you find an employee to help me then ? He was dismissive. I was very upset that no on was there to help

The bathroom door was hard to close all the way without getting stuck. The room was large enough to accommodate me and my family and it was clean.

It’s an easy drive to get to Washington DC. The only thing is the pool was closed. My 2 kids were looking forward to that part.

Was a nice place to stay. Rooms were clean and food was good. The woman who checked us in was lovely. There was no housekeeping staff because of the holiday and the pool was out of order, but it was a nice hotel.

I chose this hotel because on this ******* page it said it had Pool and hot tub, this was the main reason I chose it, and my three small children love the Pool and hot tub, and when I was checking in I The lady in the lobby said that the pool and hot tub were not available during my entire stay. Imagine traveling 8 hours by plane to stay in a hotel for 4 days and enjoying its facilities and only hearing “sorry, our pool and hot tub are not available.” working.” We were all tired from the flight because we traveled at night, and believe me, if I had wanted a hotel without a pool and hot tub I would have found it cheaper and closer to the place where I had to go every day.