Premier Inn Bedford Town Centre

Wonderful location by the river. Immaculate room and facilities - everything appeared to be up to date and in good condition. The breakfast - awesome! The ingredients were superb quality and perfect - if Lorna cooks for you, you’ve struck gold!

Excellent customer service. Kemi in particular has always been polite, helpful and great to deal with. Makes the stay as pleasant as possible. Couple with the hash browns and decent beds it’s the reason I always return. You need more vegetable options on the menu though

Hotel okay staff friendly. TV broken tried to fix it. Came back later to find no tv and no remote. They could of tried better. Breakfast was hot and to a good standard. The staff were friendly and communicated well. The room was clean please offer some decent pillows

This is a newer PI built on the banks of the river in central Bedford. Though it was dark when I looked out of the window, it was good to see a bit of a view. There are some restaurants nearby and a multi storey car park (£10.50/night) over the road. The room as ever was clean and had everything I needed. These days the tea and coffee provided in the room are of a cheaper and lesser quality but that’s a small gripe. Breakfast was not quite as good as I’ve known it. All the usual things were there but there were limited quantities, the fruit was still partly frozen and the hot buffet was not completely refreshed. Everything was perfectly adequate and I had a great night’s sleep but it was not quite as good as it could have been.

My Dad has been staying at the hotel for the last week as he lost his home in a fire. The staff at the Premier Inn Bedford have made him feel so welcome, the service has been exceptional, The food is great and the staff have been extremely accomodating and kind making this awefull time in his life more barible. Thank you too all the team.

Beautiful location by the riverside, the room was ok. Terrible food, i had the chicken Makhanni Curry with rice, you can taste that this food had been microwaved, the meat was chewy and like rubber, I cannot believe that this place charges people to eat microwaved food. I asked my server who was also working in reception if the dish i had was a microwaved food, she advised that it was, well why dont you mention this to your customers before the order so that we could be giving the choice to eat elsewhere, mention it on your website.why are you charging people to eat here, when no prep or love was put into these dishes. Be honest, had I have known, i would have eaten at McDonald's or Burger King than the garbage I had to eat. No car park which is chargeable, but they do give you some kind of discount before you leave. Now If you like a place with bad, terrible microwaved food, apart from the fish along with broken lifts, shortage of staff but a beautiful location, then this is the place for you. Otherwise stay clear of it. Do not waste your hard earned cash in this place, if I could rate this place a zero i would.