슬립 인 비버- 베클리(Sleep Inn Beaver- Beckley)

Bed not very clean. Hot water hardly warm. Had to change room because tv did not work in first room. Front desk kindof ignored complaint until i walked down there and asked for a different room. Breakfast poor quality.

The front desk manager, Shawn, was dealing with a difficult customer when I arrived. He handled it well, and was very professional while checking me in and addressing my concerns. Everything is great for the price. When ordering through Travelocity, I'm looking for a good clean functional room at a discount that may have some flaws. This has been a great experience!

The hotel was quite off the beaten path - and it was quite tired and in need of a refurbishment - There is no elevator so if you are on the second floor but the staff member on the front desk was very willing to help carry your bags to your room .

Property was excellent. Rooms are clean and morning staff was very friendly and accommodating. However, during our check in one of the night staff employee acted rude and indifferent.

The key card to the room didn’t work, staff had to change the key card twice. Once in the room the tv doesn’t work. Called to front desk and I was told to unplug the tv and plug it back in to see if the works and if it doesn’t then call back and they will come up and check the tv. It is late and I just want to get comfortable, watch tv and go to sleep. I don’t want someone in here working on anything right now this is such an inconvenience! When I called back to the front desk there is no answer.

Found hairs on both set of bed sheets. There wasn't a door on the bathroom. The shower dooer wouldn't shut, which soaked the bathroom floor. The sink leaked and also dripped. The continental breakfast was very slim pickings

Dirty carpet, room had odor, trash under bed and next to bed, freezer had stuff from previous occupants, lite out in bathroom so it was super dark, just not impressed, all dirty laundry next to ice machine

Not much to do/dining option in the area. The room is clean and updated although the shower stall needs to be replaced. The toiletries were also lacking with only one bottle of shampoo and lotion and 2 bars of soap for 2 people in the room. Need to call housekeeping.

The hotel was just okay, staff was friendly but the 3 day stay was hard, the shower had Luke warm water the first day then called water the rest; forced to wash up in the sink which had hot water.