코트야드 보몬트(Courtyard Beaumont)

Shower controls were backwards in my room. Shower had mold everywhere, roof had mold, multiple damaged, and broken areas of the hotel room.

The mold in this hotel is a safety hazard. Worst Courtyard I have ever stayed in.

Took an hour to check in, their cards we’re not working. We tried 5 rooms before the 6th finally worked. Make up stains and hair on the some of the towels by the sink.

I am a female traveling alone and did not feel safe. The first room I was put in was occupied. The second room smelled terribly of mold. The hotel agreed to reimburse me but expeida has not yet.

This hotel is in terrible need of a makeover. My bathroom door won’t completely open. Toilet paper holder rusted out. Lights on elevator don’t work. The gal at the front desk has no idea how to work the computer, much less print out a receipt. She doesn’t speak barely any English. I feel sorry for her. She needs to work, but that position is not the position for her until she is trained properly. Will not be staying at this hotel again. It’s back to Hilton properties for me in the Beaumont area.

I use to live in Beaumont, I always stay at the Elegante, never again I’ll always come back to the Courtyard!!!

Toilet overflowing with water everywhere and use toilet paper in bathroom with no extra.

I was really surprised to find a Courtyard hotel in this bad of shape. The ceiling in the room was pouring water. The room smelled of musk and dirty. So we were placed in a room without all of the amenities and when you looked outside the window it was a dirty back yard with pallets and stuff stacked at the wall. We also stayed the night before at this same hotel and our room was dirty, blood on the carpet, hardly any towels and washcloths. The curtains were ripped and coming down. All in all a very nasty Courtyard hotel.

I travel frequently and try to give each facility the benefit of the doubt. However, while the staff were exceptionally nice and helpful, the actual facilities were run down. It was obvious that the owner had taken the lowest bid possible when trying to update the hotel. There is mold/mildew, broken or faulty plugs, water leakage marks and random bad construction.