홈2 스위트 바이 힐튼 베이타운 텍사스(Home2 Suites by Hilton Baytown)

Room is clean and comfortable beds, we really enjoyed to stay here.

주차장이 안전하지 않아 누군가가 우리 차량을 훔치려고 시도했고 도난 방지 시스템을 사용했습니다. 차량을 대리점으로 견인하고 렌트카를 얻어 집에 가야 했습니다. 프론트 데스크 직원은 친절했지만 보고서를 작성하고 경찰에 신고했지만 누구로부터도 아무 소식도 듣지 못했습니다. 보안이 필요합니다.

호텔은 깨끗했지만 집에 가는 길에 체크아웃할 때 호텔에서 전화를 받았는데 담요가 없는 방에서 담요를 가만히 놔두었다고 욕했고 저는 집에 여러 번 머물지 않았습니다. 또 거기

수영장이 거의 작동하지 않았고 필터가 작동하지 않았습니다. 매니저한테 말 안 했으면 정말 아팠을 뻔했어요. 공용 공간에는 커피가 없습니다.

The stay and room was excellent but the front desk greet wasnt so pleasant. My family and I arrived approximately an hour and a half before check-in but we figured we'd try our luck as we've done in the past of asking for a early check in due to our drive time being long from our city of residence. Well the young lady without hesitation nor checking the system for availability said no,not til about 2:30 but check-in is actually is 3pm should there be one.So understanding the regulations and guidelines we had no choice but to wait. she did however asked for my contact phone info in which i saw her write it down and said should there be an early opening she would call.My family and i go to the subway across the street to kill time and eat in whoch we could see the arrival of other customers with luggage in tow entering and receiving a room before us which keep in mind the young lady wrote my contact info but never did i receive a call.We then enter the lobby at 3pm and i asked why was i not called and her response was she did not have my info to do and that all other vistors were checked in at the same time.Well one of the early arrivals happened to be a family member mine therefore i knew it was a lie. Not sure why the treatment was given to me in that form but a little more leniency can give you alot more gratitude. Please give the young lady who's name is Emily some more training in treating your valued guest equally.

Very clean hotel...the breakfast goes pretty fast in the morning, so if you want to eat, come down early. Everyone was quiet, no real complaints.

very nice room, safe,clean and nice staff. I did not go down for breakfast so I can not comment on that. I would definately reccomend and stay again.

A family trip made special by a relaxing and hospitable lodging experience.

Booked 2 rooms for my employees. They are happy with their stay. Good sized and clean rooms. The front desk lady was very nice and helpful. We will stay here again when we have work in the area.