베이 오브 매니 코브

Overall, the resort is nice and although the staff is friendly, I found the general manager, Rianne Kuiper, to be somewhat careless. My son wanted to go on a private fishing charter and she referred us to a third-party individual that she recommended so we asked her to make a reservation for us and she said that she would do so. On the day of the charter, however, the individual never showed up and when we asked her what was going on, she said that she had no idea why he was not there so we just had to cancel. I understand that this was a third-party service, but as the general manager, it is her responsibility to ensure that the third parties that she is recommending to her guests are reliable and this individual clearly was not. Further, prior to check out, we had asked her to arrange for the water taxi to pick us up and take us back to Picton. She confirmed with us that she would do so, however when no water taxi came, we asked Helen, the on-site manager (Rianne was not working that day), what was going on and she informed us that there was some sort of mix up and the water taxi was not coming to pick us up. Fortunately, Helen did an outstanding job of finding a different taxi to come pick us up and if not for her and the rest of the staff's attentiveness, we would have missed our train out of Picton. We are very grateful for Helen and the job she did, however we were disappointed by the lack of attention to detail that we felt Rianne showed as we were upset that both of our scheduled bookings that we had arranged through her were unsuccessful.

We had an absolutely wonderful stay! The staff were friendly, attentive, and always greeted us with big smiles. The location is perfect and the view is stunning. We were surrounded by nature and the sound of morning birdsong. We even spotted a few native birds during our stay. A special shout-out to Mark, Adam and Kevin for their excellent service. The accommodation was top-class and made our stay feel like such a treat. Highly recommended!