Alliance Palace Batumi

Хорошее расположение. В отеле чисто. Красивый вид из окна.

This hotel is in a very good location, near to the sea and not far from ancient city. The rooms don't have the front view to the sea, but anyway the view is awesome. The staff is very welcome, many thanks to Megi and Amine for their help.

硬件都還不錯，房間也挺乾淨，去海邊很近，旁邊麥當勞也很大很好看，適合吃早餐，但要在10點前到，不然趕上早餐高峯，出餐很慢。好了，接下來是差的地方，那就是服務水平差到極致，要求必須4點後入住，早了不給辦，行李也亂七八糟擺在大堂裏，根本沒有寄存行李的流程。要求11點前退房，到點就電話催。辦個入住排大隊，慢慢騰騰每個訂單都要打三個電話，不知道在溝通什麼，訂了什麼房型不知道，有沒有在線付款不知道。電梯永遠人滿為患，可能是比周邊酒店便宜所以客人多？加個梳化床，必須要先去前台交完錢才給加，然後進入漫長的等待，打了四個電話催才來人鋪，可以説是此次旅程住得最差的一次，早知道訂旁邊同一棟的萬怡了

Prachtige suite op een fantastische locatie. De service is echter slecht. Bij inchecken werd ons beloofd dat we op dezelfde kamer mochten blijven ivm nog een andere reservering. Die belofte werd de volgende dag echter niet nagekomen. Een passende oplossing werd eveneens niet geboden. We konden annuleren terwijl we dan alle kosten moesten betalen. Bovendien wordt op de site van Trip beweert dat een binnen zwembad is inbegrepen en dat is niet het geval. Tegen een flinke toeslag van 80 GEL per dag mag je gebruik maken van het zwembad. De volgende keer boek ik een ander hotel

This has been my worst experience I've ever had. I don't even know where to start.. First the check in is at 4pm... I have never in my entire life have I ever heard anything later than 3pm, which is still very rare. Toilets smell so bad you're better off using a public toilets. Every morning when I went for a shower, it smelled of strong urine and poo. They only have 5 lifts for such a massive building and it's always, always crowded. We were staying on a 36th floor. Some days it would take good 7 min to get up to our room as the lift would stop nearly on every floor... They're asking for such price but parking is not included which is an absolute joke and it's quite expensive too. Our electronic door lock stopped working so we lost half a day being locked in our room while so called "engineers" were trying to fix it. Location is not the worst but whole view is ruined by massive buildings being under construction. Also the area is absolutely filthy!! Do yourself a favour and stay in old batumi. A lot more modern, absolutely beautiful and a better crowd as well.

Location:very good Cleanness:very good No smiles staff Long time for check in Long queue for elevator Breakfast Location not OK,,,many stairs for breakfast, no elevator.. Hotel standard in 3 star No coffee or tea in the room Hotel name must be edited on booking web site,,must add APARTMENT Reception areas very very busy No Reception Supervisor,