더 임페리얼 호텔(The Imperial Hotel)

Hotel staff very friendly and helpful. The traditional style which is synonymous with the Brend brand, particularly around lunch and dinner restaurant setting is good. Thanks to Isla in the Arlington Restaurant and the duty manager during our visit.

Comfortable, clean and welcoming. Staff highly accommodating, and both evening meal and breakfast delicious and plentiful. Great views from the various lounges too. We enjoyed our stay hugely and would certainly stay again. Thank you!

Hotel room was ok , but staff behaviour was very disappointing , rude and not caring which was shocking as 4 star hotel. I could not get an invoice and staff behaviour was very rude. My credit card was used from previous stay few month ago without my knowledge.

Everything about our stay at this hotel was superb from the friendly staff, an immaculately clean room and first class food. I would highly recommend this beautiful hotel.

A lovely hotel, great location, nicely renovated and good value food. Really enjoyed the afternoon tea. Also very good Christmas decorations.

We usually stay here when visiting family up the road in Bickington. Generally very luxurious but the beds were a bit hard for our liking. Staff are friendly,polite and efficient.

Was upgraded to a lovely large room, very comfortable bed and bedding. Large bath that was enjoyed after a days work. Staff are a credit, always so friendly and helpful. Have stayed a few times and always exceptional service.

Immaculate Victorian Hotel in great position on river front. Lovely bar and public area. Didn’t use the restaurant. Only downside was the very cramped standard room, although it was in beautiful condition.