더 사라 호텔(The Sara Hotel)

The food of this hotel is horrible, and service is worst, very bad behaviour of their staff, they does-not have any manors

Good food, clean environment, and supportive staff. Overall good experience at hotel. The property provides all the 4-star amenities in tier 3 and below city.

The hotel is conveniently located close to hurl refinery. The facility is new, well-built and kept clean. The rooms are a moderate size considering this is not a metro city but an interior town. The furniture in the rooms has been compromised. The chairs are flimsy & we had 2 instances of breakage and guests falling because the legs spread when you sit. The tv is an assembled set. The bathroom has a sliding door prone to getting stuck. The hotel team then opens it with a screwdriver. The main grouse is the staff. The lady at the reception is genuinely caring but the rest of the staff is not trained and service is pathetically slow.

The hotel rooms are very clean and interiors are very good. The staff hospitality is amazing. I requested jain food and same was made available for all 4 days. The manager mr piyush bhasin is a very friendly and ensures all needs of guests are taken care.

Expect a good stay, staff are good, clean and well maintained property, food is good