호텔 엑세 라이에타나 팔라세(Exe Laietana Palace)

Well located for our needs, underground car park a few minues walk away. This was the second time we stayed in this hotel and we just felt that it was not such good value for money. The bathroom basin didn't drain so we wondered how it had been cleaned with no-one noticing this and the TV turned itself on and had to be unplugged to switch off. Would probably use a different hotel next time. Just a bit disappointing and sad.

The room was ok, it is not a 4 star hotel, maybe one time it was, but is very outdated, curtains are stain or durty, shower did drained well and when informed to the front desk the sent their technician and he responded that is was a problem that needed so kind of drainage liquid and it was strong we he was going to wait until he have checked out, meanwhile we had to stay with that shower that didn't drain well and it smelled the room like sewerage. Also there was stain of soap in the shower tiles and the shower head had mildew. AC thermostat was broken as well, Breakfast is ok and the bed sheet and floor at least was clean. I'm guessing that because of location the price, but one thing is for sure is no 4 star hotel! I'm trying to upload photos of everything listed in this comment, but is not letting me.

Hotel was well located - ideal for walking to all the main spots around Barcelona and close to the beach also. Our main issue was the size of the room - it was very small, just wide enough for a double bed and 2 bedside lockers. Our hearts sank when we opened the door. Bathroom was great though, very big with nice toiletries. Breakfast was fine, usual continental selection and plenty of it. I would stay again but only if I got the room for a cheaper rate, it was definitely not worth €200 approximately per night

We booked a double bed, however we were given two singles, this was swiftly sorted and they provided us with a double. However after a few hours we soon realised the bed was made up of two singles and a very lumpy duvet to hold it together. We had terrible nights sleep unfortunately. Maybe next time just tell us we don’t actually have double beds. Otherwise this hotel is great in every way!

The property is in a great location, near the gothic quarter and marina, with lots of shops/places to eat nearby. The staff were friendly when I checked in and I was given a triple room when I booked a double. I wouldn't have minded the extra space but I didn't really want to sleep on a single bed and there were 3 singles in the room. My primary issue was with the cleanliness of the room. The rainfall shower head was so disgusting- covered in green/black mould that I was scared to use it. The hand-held shower sprayer was cleaner. Someone had also left a dirty sock on the wall-hook in the bathroom. It is worrying that cleaners did not see it or remove it.

Great hotel, excellent location. Friendly and super helpful staff. Clean and organized rooms, I asked for a room with view and it did not disappoint. Breakfast is delicious and includes a variety of baked goods, fresh fruits, and hot food options. Only 15min walk from the beach, located in the Gothic Quarter, perfect for walking around and exploring Barcelona.

The halls and my room smelled absolutely disgusting the whole time - like musty mold and wet dogs, my electricity kept on going off every few hours and I had to get up and press a switch in the fuse board on the wall , even during the night . The hotel was super noisy and despite the fact that I said I’m travelling for work and needed a quiet room , I was put in a room right in front of the elevator, with one “neighbor” having parties with loud music until 4 am , and the other having screaming kids , crying all night . Not to mention the bare minimum you’d expect in a 4 star hotel wasn’t provided. And when I checked in , old and used shower caps were hanging in the bathroom . Staff was rude when questioned about the electricity issue , suggesting “it’s my fault” and trying to assume I used the hair drier and that’s what is causing it , although I have never even touched the hairdryer. The worst hotel I’ve ever stayed in , not worthy of 4 stars . More like 2 stars

The good: Superb location, clean rooms, close to many of Barcelona’s must visit attractions. The not so good: No ramps or elevators from the street level to the reception level. So you must carry your luggage using the stairs. There is nobody to help you with your luggage. The reception is a one person operation. The rooms air conditioning/heating is centrally control. Be ready for a very hot or very cold room. The towels are few and low quality. If you need more towels go to the lobby and get them yourself. The breakfast is good but extremely simple. The rooms are very small and the shower is missing one glass door so be prepared for a very wet bathroom floor. The hotel is showing it’s age and needs to be remodeled soon. Pillows and mattress are hard.

Lovely 3 nights in this hotel. The location was really good and central. The staff were very friendly. A special mention for Daniela in the reception. She gave lots of recommendations about the city to visit and where to eat. Always smiling and very pleasant. Thanks Daniela.