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Considering the absence of branded properties in a small city such as Nellore, Minerva Grand does well to fill the gap via warm service, spacious rooms & a convenient location. The professional touch & finesse is lacking though - the wi-fi & the safe deposit locker didn’t work.

This is a 20 year old property undergoing the process of renovation. Might have carried a great legacy, but currently not in the best shape. I must admire the staff for their willingness to help fix all the issue, but there are too many issues that a guest might not want to be bothered with. To list a few important irritated issues: - Room wasn't cleaned properly in spite of an hour's notice. - Renovated work is incomplete in the three rooms we tried shifting to. - We had to request for new bed rolls and sheets as the ones already placed were soiled. - Tap wasn't functional, plumber had to come and fix it during the stay. - Too many mosquitoes, can't expect that in a star hotel. - Doors had missing latches. - Ambience isn't reflecting the stars that the hotel claims. - Hotel claims to provide Wifi, but that doesn't work. - The cupboard designed for refrigerator was not holding any refrigerator. - Plates in which food was served by Room Service were disgusting, may be not replaced in the last 20 years. The only good aspects of this hotel are: - Location - Service of the staff

tejaswini grand에서의 숙박은 좋았고 레스토랑의 음식도 깨끗하고 맛있었습니다. 그러나 프론트 오피스는 개선이 필요하며 고객이 더 나은 경험을 할 수 있도록 적극적인 똑똑한 사람들이 필요합니다.