더 그랜드 마그레스 호텔

The hotel was cozy and the stay was comfortable overall. However, the door key was a major inconvenience. I often got stuck outside my room and had to call the reception multiple times. They advised me not to keep the key near electronic devices, which I followed, but the issue still persisted. Once, I even had to wait outside for 10 minutes. At first, I thought I was using it incorrectly, but when I tried the same key on my friend’s room, it worked instantly — clearly, the issue was with the lock itself. Please look into this. At the restaurant, Murali was truly amazing — he took great care of us. Unfortunately, the same can’t be said for some of the other staff, who didn’t seem very attentive. Maybe it's because other guests were prioritized. It felt like we weren’t given the same attention, possibly because our stay was sponsored by our company. The baggage handler (Anna) was also very helpful and kind. Aside from these issues, the stay was pleasant and I felt comfortable.

Grand Magrath: Prime location! Exploring the city was a breeze. We enjoyed the fantastic rooftop pool and the generous, tasty breakfast. The spacious rooms were a plus, making our stay comfortable. The overall experience was very positive, especially for a city-centric trip. Perfect if you value location and a relaxing pool vibe. The rooms are above average but clean. Overall, the stay was okay, but could have been better for the price of the stay.