더 디사이드 인(Balmoral Arms)

I had lunch today with a friend at the Balmoral Arms. The hotel was very quiet but we found the whole dining experience first class. We both wanted the fish but neither of us like battered fish. There was no problem with chef to have it breaded. When it came to the table, the presentation was great and the fish was delicious. I'm not a salad lover but the fresh salad and dressing looked and tasted lovely. John was just great and nothing seemed too much of a problem. He is a very valued member of staff. All in all the experience was first class and we will certainly be back soon.

At a family wedding, staff were AMAZING! so helpful polite and attentive nothing was a bother , thank for being so nice ,beds slightly firmer than I like but rooms were very well presented great shower, we loved our time there and would revisit again.

We loved staying here. The staff were very attentive. The rooms were charming and spotlessly clean. The bathroom was spacious and modern. The bed and pillows were very comfortable. We did have one difficulty with a teapot, and the manager promptly brought a new one up.

Perfect place for a leisurely afternoon tea on a cold and wet April Sunday. We were served by a charming lad who also kept the open fire stoked with logs. We were so comfortable and cosy. The tea had everything we could have wanted, and more. Lovely selection and the large tea pots were refilled. Very relaxing - could have stayed as long as we wanted. Highly recommended.

Great room with an updated bath. The staff and the food/drinks were great. We will stay here again when we are back in the area.

What a lovely hotel, the decor was sympathetically Scottish. We stayed 3 nights bed and breakfast, we also had two evening meals in the bar. We could not really fault anything about our stay. All the staff were helpful and cheerful. Passes my test, we will stay there again.

Beautiful spacious and comfortable room. Breakfast, and dinner in the Ghillies Bar, were excellent with a good choice of items, the service was friendly and efficient. A peaceful stay in this beautiful part of Scotland. Would definitely come back and stay here,

A lovely hotel run by a wonderful team. From the moment we arrived we felt extremely welcome at the Balmoral Arms, and this continued until the moment we left. The team are professional and incredibly friendly. We were upgraded to a fabulous suite and enjoyed very good food in this relaxing hotel. Ballater itself is a friendly village, the perfect escape from city life. We will return!

Arrived and met by lovely staff. Room was fine, nothing special but also nothing negative. Went to get a shower, no hot water! Left it running a while, still none. Went to report it - a lovely gentleman came and said it needed running for some time. 15 minutes in total before it became hot. Went and had evening meal and drinks - lovely food and staff. Went to bed at approx 2230 to hear constant banging/sanding/drilling. Looked out to see a man on the roof outside our window. This continued until 0015! Morning - let the shower run and took 15 mins again to become warm and went for breakfast. Amazing breakfast and lovely staff. Mentioned the noise on checking out and was told it was probably the cleaners!!! Just laughed to myself and left.