This hotel is a complete nightmare. Not a single thing is as advertised, and they will refuse to refund you when you show up and are disgusted by what you see. Every single thing that follows is listed as available online, and not a single one was: no laundry service, the spa is closed, the wifi does not work, there are no showers in the bathrooms, the AC does not work in the rooms, the restaurant, bar, and cafe are all closed, there are no safety deposit boxes, and the airport shuttle does not exist. The pictures are not at all accurate. The pool is literally green and full of algae. Everything is closed. Avoid at all costs. This is the worst hotel I have ever been to. We checked in, looked at our rooms, requested a refund, and left within the hour. This business lies to its customers and refuses to refund our stay.
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