Wrong room check-in at beginning. The room is too old and facilities (TV, hair dryer, safety box, stairs) are poor quality. - The safety box cannot use battery, you have to open by key - TV is old version - Hair dryer is weak and useless. - Wifi is unstable and so weak. - The room is pretty clean, but towel and curtain are dirty. - The value of money is not equally with what you received in this hotel. If the facility in your room has problem, you cannot change it or the staff cannot fix because they do not have any stand-by items. Staff is nice, but they’re not professional. They cannot solve your issue, except say “I’m sorry”. I think staff cannot do anything with the poor facility like this. The owner should have a serious maintenance for their property.
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