세미냑 타운하우스 후기

Lovely stay overall good experience. Location is good too. Some amenities can surely be improved Hope better and improved facilities for next customers

Cukup baik

완전히 형편없는 숙소와 형편없는 서비스 - 방은 한 시간 늦게 준비되었고 정크 푸드와 쓰레기로 깨끗하지 않았으며 더러운 손자국으로 얼룩진 벽, 얼룩진 소파, 부서진 바닥과 계단 타일, 깨진 조명, 더럽고 녹슨 샤워실, 화장실 막힘, 뜨거운 물 없음. 진지하게! 그곳에서 유감스럽게도 하룻밤을 자고 난 후, 빈대/벼룩에 물린 다리로 깨어났습니다(치유하는 데 몇 주가 걸렸습니다). 세 명의 리셉션 직원에 대한 불만은 노력과 시간의 낭비였습니다. 그들은 마침내 호텔 방의 상태가 좋지 않다는 데 동의했지만 매니저가 그 호텔에서 일하지 않고 환불을 제공할 수 없었기 때문에 저를 완전히 돌아보게 했습니다. 다른 호텔을 예약하고 즉시 그곳에서 나왔습니다!

Toilet was smelly and everyday need to remind them to do cleaning..when I booked it shows they will provide breakfast and toiletries but nothing was there..bath towel and all horrible

My husband and I came here on 24 of May and that’s how I found out the place. There was a mess, a real lack of sanitation ! The sofa is full of spots and stains and smells 😵‍💫 I found hair near the fridge and nuts in a cupboard in the second floor. Whats more awful , I asked an administrator Sibuk to come and see the state of affairs. After I showed him the mess and rubbish that must be removed when guests are coming , he said the cleaning will be only on Sunday (it was Tuesday) and I can pay for extra cleaning 150IDR - is that okay that they offered me to pay for their fault? I don’t think so. The thing is that personal didn’t do anything to tidy the apartments. The second thing is the WiFi connection- I’m SpeedTest it’s shown like 1.25 - I asked them several times to fix it, not nothing changed during the week! It was impossible not even to work, but to download a page on Google. We decided to leave it, because the conditions are not worth any amount of money! And in the end, they said that “we have a non refundable system in our hotel” so they can’t return our money (we paid from 24th of May till 7th of June), so the rest they kept to their selves. we also paid a tax of 100 idr, although there was no talk of this in advance ! And for the electricity as well. For instance, we went to holidays and turned down all the lights in the house and when we returned after 2 days trip, the lights were on on all the house. In conclusion, I highly recommend you not to stay here in any case ! It’s disgusting, awful and the baddest hotel in our lives. Some photos from this place .

Staff are very helpful and friendly. Lovely place to stay however, we had an issue with our bathroom which was not attended to. Would stay there again.

We would not recommend this property to anyone, unless you are happy with budget accommodation. I checked with hotel if they had fast internet before booking, I was told yes very fast. When we arrived they had no idea we had a booking so it took 30 minutes to check us in. We then got in the room, one bar signal. We work online 7 days and need fast internet. In fact , we put up with it for one week because there was a co working space a few doors down so we worked from there at $20 per day. During the week, 4 days no internet at all. They said they had internet problems just that week. Not true, other guests confirmed it was always slow. So they lied before we booked. Walls in bathroom had squashed mosquitos with fresh smeared blood. Snot and gum on the bedroom walls above the bed. People living there, running businesses from their rooms. Loud children every day until very late running wild. No refund policy so we lost over $1000, even though they lied. Not clean, smells horrible, no internet, over priced, pool dirty, people living there. This is NOT a holiday place and should not be allowed to have a listing on any hotel booking site. I hope this is a warning to anyone considering booking here. It is noisy, BUDGET accommodation with barely any internet speed and not clean. Prices should be same as a hostel.