발코니 제공하는 뒤셀도르프 호텔

這是本次歐洲行，最貴的一個酒店，本來抱着很好的期待，最後是無盡的失望。 因為是歐洲盃去看球，這個酒店屬於凱悦集團，我非常信任凱悦，就定了套房。遇到了幾個問題，給大家避雷: 1這個酒店是法院改造的，非常特殊，所以進門的時候，行李全靠門廊小夥和自己提上去，我的行李很多很重，我認為這很不合理，也很費勁。 2我預訂是雙床行政套房，既沒有給雙床，酒店也沒有設定行政樓層。最後告訴我滿房了，不能調整。我提出給我加個床，來解決問題。 3打掃衞生不靠譜。卧室一個床，它還不乾淨，床頭枕頭下一個死蒼蠅，噁心壞了。我立刻告訴前台來換，也沒給補償。還是攜程靠譜，給我補償了幾百塊錢，表達心意。我覺得一個酒店衞生這麼差，也很難做的好。 4早餐食物發黴。早餐品種多，但都難吃。水果還發黴！這個真的醉了，噁心極了。品控一塌糊塗。 5早餐服務差。服務人員態度惡劣，愛答不理。這是其他酒店一點沒遇到的，這個酒店特別明顯。 6比賽當天不給用餐廳。7.6那天比賽日，我們去看球前，出發之前想去pitti 吃頓飯。結果告訴我，不給使用餐廳，原因不明！ 這個酒店如果一個晚上2000，我覺得也就算了，也就這點水準。拜託，這是6000多9一個晚上的酒店，這個服務水平也太差了吧！ 特別是死蒼蠅、發黴水果，噁心到家了！請大家抵制這個酒店，不要去！

This hotel is the BEST in Dusseldorf. The service is beyond exceptional (esp Masood and Daniel- they went out of their way) The location is fantastic. Close enough to the old town and right across the beautiful Konigsalle shops and beautiful tree and water lined avenue. Great rooms and beautiful lobby. I would highly recommend this hotel.

Very good location and easy to arrival and park your car, the reception employees are very friendly and helpful, the room was very nice and clean, nice view on the garden, near the brand shops and the old town and close to the nice garden for walking.

Sehr sauber. Hotel ist neu. Frühstück ausreichend mit einigen Optionen. Service ist sehr nett und zuvorkommend. Hotel liegt sehr nah am Flughafen. Ein Taxi morgens zum Flughafen kostet ca. 10€.

The positives: - Stylish hotel with quirky, inviting rooms with good views - Very friendly reception staff that went the extra mile to find a suitable restaurant for us on a busy weekend night - Well connected to the city center and the main station by public transport - Neighborhood Little Tokyo at walking distance - Breakfast is good and of high quality; breakfast room has nice views - Nice, lively bar on the top flow, with great views as well; not the typical hotel bar The negatives: - Restaurant was fully booked, no room/flexibility for spontaneous reservations even for hotel guests - this should not be the case - No coffee/tea maker in the room - Breakfast buffet is squeezed in one little corner of the big breakfast room; another setup would be better to avoid unnecessary crowding and have a nicer experience; for warm beverages other than tea and filter coffee table service applies. However, it took a long time until the coffee finally was served. - Too little capacity for the number of hotelrooms/guests at breakfast. At check-in and by signs in the elevator you are informed that when you prefer to sleep in and have breakfast in the later morning, waiting times are expected. Not a relaxed message, and not what you would expect for a hotel with this price tag. If there are regular issues with this, the hotel should address to solve these rather than 'advising' its guests to choose an earlier timeslot to have a relaxed breakfast experience. All in all, had a good short stay. A different stylish hotel with some smaller issues. Would recommend for a city trip for couples and friends. Less suitable for families with smaller kids.

If you are looking for sophisticated and more intellectual concepts regarding interior design you have not many options. So this is a rare find. I dislike to stay in a Kindergarten like concept, bicycle on the wall, or dead because perfect by not offending anyone with an individual and not risk checked solution say luxury hotel. I was impressed by the interior design and its comfort. The service is excellent and staff very very friendly. Food and drinks are excellent. And you could feel a bit of glamour and at home at the same time.

The hotel is in a great location with all sights in walking distance. The room was amazing, comfortable, large and well designed. It can't get better in town Have to mention as well the breakfast. The service was extremely friendly and the buffet offered was excellent and of high quality. Rezeption team very helpful.

I’ve stayed at many Marriott Courtyard properties over the years, and this is undoubtedly the nicest version of this Marriott brand that I’ve ever stayed at. The hotel feels more like a Marriott than a Courtyard, with a nice bar and restaurant and outstanding service. The location in the harbor area offers a nice setting with views of the Rhine River and ample dining options. It’s also an easy walk to the Old Town area, where we visited the Düsseldorf Christmas markets. A special shout out to the staff, particularly Kevin and Jessica who helped make our stay particularly enjoyable. If we’re in Düsseldorf again, we’ll definitely stay here.

I double checked that I had the name of this hotel right before writing this, after I viewed some of the other reviews. For a one night stay on a business trip, this was a great choice. Reception staff were totally friendly and helpful, and it gave the impression of being a small family run hotel rather than being part of a big chain. My room faced the front, with a small balcony, and it was a good size, spotlessly clean, with good quality linen and towels, a pod coffee machine, complementary water, a fridge, safe, ironing board, and a nice packet of biscuits. A huge TV, two armchairs, dressing gowns also. Due to Covid, the restaurant was closed except for breakfast, which was a shame, and I would have thought that it could be open by now. The small bar was open until 11 pm and it provided a nice very quiet place to relax after work. I had an enquiry about how to get to a particular location in Dusseldorf the following day, and the receptionist gave me a map she had made, with full routing, bus numbers etc. Very helpful and appreciated. How some reviewers could criticize the breakfast is beyond me. There was a great continental buffet, and table service for the hot course and coffee. I just ordered eggs and bacon, and it arrived a few minutes later, nicely served, and piping hot. What more could I ask for ? Other reviewers were critical of the price, saying they had paid over € 500 for a room. I would certainly not have rated this as a € 500+ per night hotel, but by booking just a little in advance, I paid nothing even close to that. But for hotel with good travel links (300 m from U-Bahn station and buses / trams to Dusseldorf Hbf just 100 m away) this was a very good choice, and I would happily stay there again