바쿠, 파크 앤드 모누멘트 오브 포엣 알리지 바히드 바이 라집 하사노브 근처 호텔

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

Good location. Service lacking. Every night they look the (empty) mini bar, and have to call for it to be unlocked. Clean rooms.

바쿠에는 사파이어 호텔이 4개 이상(사파이어, 사파이어 인, 사파이어 시티, 로열 사파이어)이 있어 조금 혼란스러울 수 있습니다. 하지만 내가 머물렀던 사파이어 인은 괜찮습니다. 물론 실제보다 온라인으로 훨씬 좋아 보이지만 여전히 좋은 측면이 많이 있습니다. 위치는 훌륭하고 구시가지, 해안가 또는 중심가까지 쉽게 걸어갈 수 있습니다. 나는 방 314, 다소 퇴색된 베이지색 카펫과 끔찍한 금색 벽지가 있는 거대하고 고풍스러운 공간을 얻었지만 공간은 좋고 침대는 정말 편안했습니다. 내 욕실은 매우 좋은 상태, 깨끗한 타일, 큰 레인 샤워기, 좋은 온수 및 부드러운 수건이었습니다. 전화가 작동하지 않았고 방의 Wi-Fi가 약했습니다. 아침 식사는 올리브, 토마토 및 치즈로 다소 ”비 유럽식”이었지만 멋진 유제품(요구르트, 크림 및 카약을 죽일 수 있습니다!)이었습니다. 신선한 주스와 계란(삶은 것 이외)이 좋을 것입니다. 또한 호텔은 대규모 관광객 그룹을 수용합니다. 조식당에 침공했을 때 자리를 찾기가 어려웠고 직원들은 뷔페를 최신 상태로 유지하기 위해 고군분투했습니다. 리셉션, 룸 서비스 및 레스토랑의 모든 직원이 매우 친절하다는 것을 알았습니다.

My husband and I stayed 6 nights at the Sheraton Baku in Oct 2023. We were happy with the location, near the water and close to the old city. The room was average size, the bed and pillows were comfy, the bathroom had a large shower with rain and hand held shower nozzles, the tv had several international channels in English and other languages. The room faced the waterfront and had a large balcony with table and 2 chairs. All along the waterfront is a promenade and parkland for people to bike, walk, play. This public area extends the length of the downtown area. We had trouble with the A/C in our room, but after attempts over 2 days to fix it, reception moved us to another room. There is a wonderful restaurant where we had dinner a few nights. We tried pizza, soup, spaghetti bolognese and several salads and were very pleased. The staff were attentive. The restaurant has a nice ambience with an outdoor patio. The lounge area has so many fantastic coffee table books. Huge books that weigh a ton on art, culture, history, architecture, etc. The breakfast buffet was outstanding with many delicious dishes: fresh fruits and veggies, breads, cheeses, hot items, and eggs to order. Breakfast staff were attentive and eager to please. Elbaciz the F&B supervisor was always on top of things, making sure we were happy with the food and arranging to get us some coffee or whatever else we needed. The chef Mazahir always made us the perfect soft boiled eggs. The whole breakfast team were great. I would recommend this hotel for comfort and close to the old city.

The location is a little far from the main attractions otherwise its a good hotel at this rate.

Lovely hotel located in the Old City of Baku. The check-in was really quick. The hotel room was spacious & clean. The hotel staff were very polite and helpful. Anything required was provided immediately. The restaurant (Natavan restaurant) on the 4th floor had a lovely view of the entire city. The food was good. However, I hope they could improve a bit on the breakfast. The breakfast served was mostly the traditional dishes. Overall it was was good, However, they need to keep some more hot breakfast items. The best part of staying at this hotel was the location. Everything was a 5 - 10 min walk to most of the tourist attractions - Shirvanshah Palace, Miniature book museum, the double gates, Nizami street, Phalharmony gardens etc...

Уютный отель, хорошее расположение. В номерах чисто, сами номера просторные. Вежливый персонал. Вкусный завтрак, но не совсем разнообразный. В номерах не хватает освещения, так как очень высокие потолки, а лампы на такую квадратуру не тянут)

I am still in this hotel and expects to check out next day. First thing first, I booked 2 nights and the first room they allocated was 323. Noisy from karaoke or band till 11.30Pm even with soundproofing. The bed, kingsize but on the right side sank and if you were to roll to the left side you will feel it feels higher and also the design of the toilet is atrocious seemingly clean at a glance but look closer. The toilet hanger is so high up only tall people can reach the towels. I feedback and was given another room 325. It was better but cleanliness of toilet is still substandard. Next, I checked out after the 2nd night when I queried if I could stow my luggage in the hotel to stay in Sheki for 1 night. They accepted to store my luggage. The day after, I return to check in again for 1 more night and this is my last night in this country. When I enquired with the reception about my luggage, he went out of the reception went to the lobby corner and pull my luggage. I was horrified to see all these while it was not stowed properly in a store room but pushed at one corner of the hotel lobby out in the open where there is a lot of traffic. When enquired with the staff why is this so, he did not response and looked *****ic at me. When I arrived from Tbilisi I had encountered attempted theft from tbilisi airport and now this. This is too much stress for a holiday. The reason for choosing this hotel is because they are near the old city and they have a lift. Find elsewhere they have no regards for people's property.

공원, 레스토랑 및 카페와 가까운 매우 좋은 위치. 다른 Doubletree 호텔과 같은 경험을했습니다. 우리가 이스탄불을 다시 방문한다면 다시 예약할 것입니다.

호텔의 위치는 도시에서 매우 편리합니다. 스위트 룸을 예약하고 라운지 바를 즐길 수 있으며 체크인 당일 아침 식사가 포함되어 있다고 알려주십시오. 호텔 아침 식사는 매우 풍부합니다.