다이아몬드 호텔 바쿠(The Diamond Hotel Baku)

I was given a bad room and the problem was without air conditioning, according to their statement that they had a problem with the air conditioning. A room was reserved and another room was given to me, so I ask the Trip website to compensate me for the defect that occurred in this bad hotel, in addition to the fact that the bathroom was very dirty.

Absolutely loved the stay! Very polite personnel and reception. Staff is very welcoming and helpful, people like Ru***a makes your stay very easy and enjoyable. Restaurant offers variety of dietary choices. Recommended

房型太差了，沒有窗户，當地人説那邊是招小姐的，環境較差，不過好在自助早餐比較好吃

房間假窗，設施陳舊，周邊環境差

Breakfast is average, some rooms windows dont open, location is bit far from the center, overall satisfied with the hotel

服務很好，衞生不錯～

Not ready to check us in on arrival, we stayed 2 nights instead of the 3 we paid for; although I spoke with 3 different staff members to confirm a refund for the first night, we didn’t receive a follow up email and haven’t received payment. Room was average, location okay but breakfast not up to standard.

就是早餐太難吃~ 環境：還行吧 設施：算是比較新~房間不算很大.有窗户 服務：酒店拖鞋要問前台 衞生：衹有牙刷~洗浴用品真的也很差勁

Very bad experience, When we left yhey tryied to charge us more money, hotel not clean, in room wardrove broken, no good wifi, breakfast was bad, poor and cold … ohhh and if u want coffee for breakfast u pay extra for it. Laundry was good, and room maid good. Dinner at the hotel don’t trust. Next time in Baku for sure I ‘ll not stay in this hotel. Service during dinner and breakfast… young waiters with no experiene and asking telephones to the girls… and serving the dishes like in the military…do u think this is professiona? Plus… one day I saw one waiter eating olives and cheese from the buffet while service was going on. To expensive for this hotel and service