It was very clean, someone was always cleaning! We also liked all the pool options. The view from our room was amazing- we could watch the whales. The staff was very helpful and friendly. There could be more lunch options by the pool area and kept filled. The activity department could have left out the fun stuff, corn hole had to be put away and couldn’t be used but only for a bit, they were also missing bags for the game. The volleyball net was taken down when numerous people were in the middle of playing, that happened on a couple occasions, it seemed to us the activity people wanted to put the minimum amount of time in and be done. Would also be nice to have music playing by one of the pools.
When first arriving there was an issue with the elevator, it like dropped a floor, that happened to us 2x, SCARY!! A person had a drink and half of it split from the drop as we all were screaming.
Overall, it was a great, we always have good experiences with RIU!
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