알로프트 그랜드 호텔(Aloft Grand Hotel Ella)

This was a little disturbing that we had no hot water, no internet, the fridge was off and slightly mouldy, mould in the cupboard, a leak in the bathroom, and the air conditioner was faulting out. Other than that everything else seamed ok. We would not stay here again until they sort out their staff and pre inspections of the rooms. It’s really a pity as this property has beautiful views.

Staff friendly, Chinthana and Lasa were both helpful and provided excellent service. We visited three times. The menu was so good we kept coming back. Great atmosphere. Would recommend to everyone. Good quality and affordable. Amazing food and drinks and a nice atmosphere. Quite a touristic place too. Would recommend to anyone.

The accomodation is modern and clean with access to the pool. Plus, the view is incredible. The staff is very friendly and always available if you need anything. The bathtub was slightly old and hard to control but in general the facilities are nice. The best accomodation we had during our trip. Recommended!

Stayed at Aloft Grand Hotel for one night while traveling around Sri Lanka. The hotel view is very pretty, the rooms are clean and straightforward, not luxurious. Fair room for the price we paid. The staff and service was great, very nice people and super attentive of all our needs.

I was in the restaurant of the hotel, it was great, very delicious and worm attitude. I will come here again. The hotel looks very nice and the service guys threat very well. I recommend for every one.

Excellent authentic SriLankan breakfast. We loved this experience. The chef cooked us string hoppers, sambal, chicken curry and Dahl. They went out of their way to source local fruits for Papaya juice and fulfilled our dinner request for Biriyani.

We stayed at this hotel last week end. We were received by the manager Mr. Niduka. Very friendly, highly professional. Looked after us very well. Staff is very efficient and helpful. Excellent food and rates are very reasonable. Superb rooms and you can relax without any disturbance as they are chalets. Value for money. Easy access. We fully recommend this hotel.

What a little gem the Aloft Grand turned out to be. The chalets provide you with everything you need for your stay and the staff are beyond helpful. We were passing through Ella from Kandy on our way to Galle and wished we’d planned our trip differently to have more time in Ella. One of the best things about the accommodation is the incredible view and also the nature. Absolutely loved it and would definitely staff again. The day we were leaving the hotel organised our car to Galle at a very reasonable price. Our driver took is the scenic route via the waterfall and some other amazing sights. Really appreciated.