에조스 호텔 퀄레(Esos Hotel Quelle)

Everything is great. Excellent staffs. Good breakfast Room is not large but that’s enough for me.

Bardzo fajna atmosfera, super apartament piętrowy dla rodziny, duży wybór na śniadanie i cały czas jest donoszone. Polecam!

Very below average. The Key part that put me off here was the bugs crawling our room and at the dinning tables for breakfast. As for the breakfast included, waste of time. The cook wanted me to finish the left overs which didnt look fresh. The fruits all looked out of date.

I wrote a review on ******* after my recent stay. I mentioned that I saw a cockroach walking across the table in the breakfast area. I also mentioned that there was just leftovers available when I arrived (30 minutes before the breakfast area was due to close). The hotel have responded to say that I’ve lied. As such I have uploaded the photos to show the cockroach and the empty dishes. The hotel did prepare some food after I asked for some. But like I said on my ******* review, ultimately I left it after a cockroach was discovered on the table. (Look closely on the lid of the pepper pot) The room itself also had several bugs. Now I’m not precious about seeing a couple of flies. But this place has a significant pest control problem. And though they can call me a liar. They will know that’s not true. They will see the bugs squished into the wall all over the hotel. They will also see the flies that are trapped in the light fittings and the cockroaches that are walking around without a care in the world. Now I hadn’t intended to report this to the health and safety executive, but now that I’ve been called a liar, I’ve changed my mind…

This is an ******* VIP property… but I’m not sure how. I woke up with bites on my legs. My legs are now swollen. The temperature in our room was very high and we couldn’t control it. The bathroom was very basic. When we sat on the toilet, the seat would close on you so it rested on your back whilst on the toilet. Breakfast was the worst. We arrived just before 9 and it was just leftovers. After much persuasion they managed to microwave a couple more sausages so we could eat something. I knew it was microwaved because of the pinging when it was cooked. We had a small cockroach walking along the table when we were eating. It was at that point we left breakfast and ate elsewhere. This place was just too dirty to operate as a hotel.

Bed was hard. Food was so-so. Staff were aloof, but competent. Overall room was okay.

We checked in very late at night and they were very accomodating. We loved our stay!

We arrived later at night than anticipated. The man at the front desk was understanding & generous as he carried our luggage up to our room. Our room was cute& cozy. Very clean. Breakfast was delicious & many selections to pick from. Hotel was in a great location. About A 10-15 minute walk to the train station. Because of the friendly staff, I would stay at this hotel again!

I chose this hotel for a relaxing stay with my family in Bad Ragaz. But instead of a smoothing and relaxing weekend, we all got the most terrible time. First of all, the owner is not accommodating and very rude! Instead of fixing the problem, he has no shame to say “leave this hotel”! It is the first time for me, who has traveled the world, to receive such a terrible and irrespecutful behavior towards the guests!!! Secondly, at 11 PM the room above us with 2 small kids were non-stop running and making loads of noise. Nothing was done against it, but moving us into much smaller room ( 3 pax) with no balcony, and a tiny toilet. DONT BOOK THIS HOTEL, it’s not worthy of your money and time! Oh, and the rest of the employees of that property are the same irrespectrul people. I would of said that the owner/ receptionist was a racist!