Candlewood Suites Avondale-New Orleans

The location of the hotel is good: near Jean Laffitte National Park, 45 minutes away from Oak alley plantation and 20 minutes away from New Orleans french quarter. The room was big enough for 3 people but the carpet was dirty (there were a sock and a ball under the bed) and it smelled bad in the hotel room. Besides there were only two chairs to take our breakfast and our dinner (and one of it was damaged). There were not enough dishes, glasses and cutlery to take our meals which is not normal as there are no options for breakfast or dinner inside the hotel. This hotel is expensive regarding the poor options you get. So if you can avoid I advice you to choose a better hotel

My experience was starting off to not so great!! Came all the way from Mississippi and the hotel could not find my reservation!! After we called *******, they resolved the issue everything was fine.

very cool experience, Leah was amazing & took care of us from when we came in, made sure we had everything we needed, offered extra help when our TV wouldn’t work properly, ask for her if you staying

Paid for a king bed and was given two queen size beds in the room When inquired about it I was told that they did not have any available Why would you sell a room in the reservations if you sis not have it available Extremely frustrating

The beds are at least 100 years old, sit almost to the floor. Awful will not stay again!

Candlewood suites are always consistent friendly people, clean rooms, comfortable beds and best of all cold air conditioning

The room was clean but cramped and a bit worn/scarred. I expected a separate bedroom but received an obviously smaller room from the reservation photos online. The kitchenette, counter, seating, dresser and beds were all crammed together in a too small room. The hotel was full so management was unable to provide me with a proper substitute room.

You're not going there for the location. The hotel is fantastic for the reasons you'll need to be there.

This hotel is very dirty and they do not to house keeping UNLESS you request it. Which my work crew said they never requested so imagine men getting off work , not always showering after work and laying in the bed - no cleaning rooms over a month NASTY! The dishes were dirty that should of been clean. Microwave doesn’t work , ice maker doesn’t work . One of the ghettoiest IHG I’ve EVER STAYED IN EVER! As a IHG member this is embarrassing. HOUSE KEEPING SHOULD BE A MUST WEEKLY as mainly workers stay here ( men ) and they aren’t always the cleanest . Trash bags are always outside rooms waiting to be picked up as the guys don’t threw their own trash , just nasty! Will not stay here again