소네스타 심플리 스위트 오스틴 사우스(Sonesta Simply Suites Austin South)

Our landing in Austin was not smooth when we arrived at our booked suite elsewhere that had been bought out, had no hot water and the promised inclusions were gone. We had not been informed. We called Laura at Sonesta Simply Suites who was welcoming and easy to work with. The space was clean, the staff were lovely and helpful and the general manager was present and also very helpful. The location is a bit rough (next to the very busy route 35) but despite that, the stay was great. Close to grocery stores and a launch for Austin central and the surrounding areas.

We had a great stay at the Sonesta Simply Suites in Austin, Tx. It was a great central location to all of the places we went during our stay. The room was spacious, clean, nicely decorated, however it was very hot during our stay. It appears the A/C unit was not working properly. There was no breakfast on property, however you have your own full kitchen. They charge a daily fee for parking, which was not communicated. Overall, it was a nice enough and safe place to stay.

Facility was a little out dated. Room was clean. My main issue was that the bathrub did not drain fast. I would run the water and within a min, the water would be up to my ankle. I also saw a roach while I was walking out to check out.

Everything was great, staff was great. Rooms could’ve been a lot cleaner, doesn’t seem like they vacuum the rooms often. We found some dead bugs under the chairs. The desk chair had dandruff and hair all over it. There was also a lingering smell everytime we returned to the room, we had to leave the window open at all times.

The staff here are so lovely! I stayed here for a 2-week work trip and everyone on the staff, especially the front desk folks and maintenance guy, were so very accommodating and kind, especially when I had a plumbing issue in my room. The facilities themselves are not glamorous but clean and with convenient amenities, which is a great value given the very reasonable price point.

Floors were not clean, WiFi wasn’t working,no soap in the bathroom and there was no tv remote control. Management did little to try to rectify these issues.

My stay was wonderful. The bed is so comfortable. The staff was beyond excellent very friendly and attentive to guest needs. The stay was quiet... I loved it.

Property is being updated. No elevator service and was on the 3rd floor. Room was clean and AC kept us cool.

The inside of the hotel was nice and clean and front desk staff helpful. However outside of the hotel gates, has a lot of litter. But down the road its nicer with good restuarants.