베이몬트 바이 윈덤 오스틴 유니버시티 에어리어

It was not like pictures. Was supposed to have hot breakfast. Went downstairs to get breakfast and there was none. Someone staying at motel said you could go out a door and upstairs to a Room and o o k and they would hand you a plate With eggs and a waffle. That was not what sight said. I found a bug a small cockroach on my yeti that letting the room to go to the event I was to attend. When I got up during the night there were roaches all in the bathroom. I asked for a downstairs room because I have bad knees I was given an upstairs room with no elevator. When I returned from my event just after 1:00 am there was only 3 other vehicles at the motel. I feel for sure that there were downstairs rooms. Overall appearance of lobby and motel is rundown and dirty . Not at all like pictures I saw in making my selection to stay there.

I booked a room with a fridge and microwave. I checked in and the room doesn’t have a microwave or fridge…BUT DOES HAVE ROACHES and ANTS! Room 242 has roaches and ants. I let the hotel clerks know at the beginning and ending of our stay, and they didn’t give me another room to stay in. BE ADVISED HOTEL STAFF KNOWS ABOUT THE ROACHES AND THEY ARE NOT TAKING STEPS TO GET RID OF THE ROACHES! There are lots of cracks in the ceiling, walls, floors and doors too. People were noisy at night when it should be quiet hours between 10pm and 7am. People smoke cigarettes to close to your room door so you smell it too. There was broken glass on the steps, walk areas and parking lot. Breakfast is continental not hot breakfast and get there early or the coffee and food runs out quick. The utensils are not in plastic and uncovered that’s not sanitary. The microwave in the common area was old and filthy. I won’t stay at this hotel again. Housekeeping was courteous and changed our towels daily. Maintenance fixed our dying battery on the door very quickly!