Gaylord Rockies Resort & Convention Center

Location was convenient to the airport. Facility was beautiful. Rooms were clean and we had great view. Plenty of towels as well.

Best family staycation ever!

There was a major issue in getting dining reservations for almost any time of the day. Could not reserve online, had to go in early morning to get a table for 9:00 in the evening. Not enough breakfast options, especially for sit down breakfast--they were always full. They really need to include a couple more moderately priced options for all meals. They also did not tell you that they had switched to first come, first served in any of the reservation details. Hotel was wonderful, most activities were great. Needed more ice for bumper cars and more gumption (maybe needed charging. ICE!, Cirque, and tubing were great. A few more options for adults without children would be great. A couple of glitches in the check-in procedure, but those were worked out easily. Checkout was very smooth.

Loved the sports bar and the fireplace outside! Would have used the hot tub if the water was warmer Great place for family with kids or just adults, this place has it all!

The stay here was fine but after I returned home I realized I left something in my room. I called the hotel three different times and each time I got the run around and they finally admitted that after five days they still hadn’t cleaned the room I was in so they didn’t know any items were left. They couldn’t be bothered to check my room for the item and even though I offered to pay for having the item shipped to my home they just didn’t seem to care since they seemed so unorganized. Poor service in that area.

The Hotel is amazing! But they have to work on food options. We were with four little kids and all the options had HUGE lines! Another suggestion: for a hotel this big, they should have a kids room with toys for them to spend some energy. The Arcade Room is nice but it is all eletronics and paid fun.

The construction in the center of the property cause great disappointment! We felt like our stay was diminished due to not having that area to tour and enjoy.

This property is amazing, huge, gorgeous, lots to do. Especially for families. The customer service is incredible. Ryan went above & beyond in helping me with a situation I had, and Jose & Brett from maintenance were so nice and helpful I was so grateful for their help. We had a great experience at this hotel. Would definitely return. The only complaint I have is that the food everywhere is not good. We ate at the pool food stand (so-so), had the room service (eggs tasted like plastic), and ate from the Asian restaurant (the hot food was cold and the sushi was warm). None of it was very good at all. But other than the food we really enjoyed our stay! Highly recommend

Nicest place I’ve stayed near an airport. Staff was fast with service and very friendly.