오로라 글렌 앳 더 파크 근처 호텔

I reserved this hotel when we were traveling from Boston to Denver on July 11, 2024. I made the reservation, looked at a map and found another hotel that was closer to the highway we would be using in the morning. We had to leave early and were worried about traffic in the morning. I needed a mobility handicapped room with a roll in shower. I called this hotel immediately back and was told this hotel had a no refund policy. I've never heard of such a policy. If you cancel only a couple of days in advance, I can understand, but I made this reservation well in advance. OK we will keep this reservation. Our flight left early in the morning, then had to deal with picking up a car, and the weather was very hot. We wanted to cool off before going out to dinner. We checked in and the room was warm. We thought that the air conditioner had been turned off but iIt was on. We turned it to the coolest temperature setting, but after an hour the room was still warm. The toilet also took several tries to flush. We didn't sit on the bed or use anything except the toilet. I went to the desk and asked for someone to check it out. She came down and had no solution. We finally decided to ask for another room and were told that there were not any other handicapped rooms available. We decided that we had to leave. It was a real hassle trying to find another handicapped room that late in the afternoon. A month later I was very surprised to see the over $200 charge on my charge bill. I called and talked to a supervisor and she said that I needed to talk another supervisor who would call me that day--never happened. I was told that the handyman checked it out and it was fine! I then wrote a letter--no response. We were traveling for 16 days and had made reservations at Best Westerns when available We've never had problems before. I am a very unsatisfied customer and would write a minus 5 if I could.

이번 주에는 식당 직원, 특히 데이비드 쿠키와 제시카 보가 매일 이곳에서 아침을 먹는 100+명의 고객을 기다리고 있었습니다. 그들이 한 번에 많은 사람들에게 봉사했다는 사실 외에도, 제 남편과 저는 그들이 보여준 효과에 놀랐습니다. 그들은 은색으로 칠한 은재, 신선한 커피, 신선한 과일로 보충 된 봉사 그릇, 커피 리필과 테이블에주의를 기울이면서 지속적인 깨끗한 테이블을 준비했습니다. 긍정적이고 존중으로 각각을 확인하십시오. 태도. 그들은 지난 주에 직원들을 존중하면서 환호하는 동안 그러한 수의 고객과 속도를 유지하면서 많은 신용을받을 자격이 있습니다.

아내와 저는 작년에 울리에서 결혼했습니다. 그래서 우리 1 주년을 위해 우리는 하룻밤 동안 울리로 돌아 왔습니다. 우리는 토요일 저녁 식당에서 저녁을 즐겼고 일요일 아침 뷔페 아침 식사를했습니다. 울리의 아트리움은 휴식을 취할 수있는 평화로운 장소를 제공합니다. 울리의 아트리움 연못에는 아름다운 코이 물고기가 있습니다. 짐과 로즈, 2022 년 10 월 1 일.

UPDATE…please read! The hotel is undergoing renovations so no concierge lounge (temp breakfast set up), NO HOT TUB, the pool closes at 10pm now and it’s a little rough around the edges. I stayed here because of the pool & hot tub including both being open 24 hours…NO LONGER! They’ve drained the hot tub and I was told they are removing both the pool & hot tub to expand the gym.

Comfy room, great bed and pillows. Friendly, helpful staff. Only issue: you have to request and receive ice for your room from the front desk. Enjoyed the view of the mountain range out our window; TV was great.

나는 온라인으로 내 방을 예약했고 프론트 카운터의 남자는 내 앞에 누군가를 기다리고있었습니다. 그의 화면 팝업 $50 보증금. 글쎄, 그는 내 앞에 있는 여성에게 보증금을 요구하지 않았지만 내 차례였을 때; 그는 나에게 $50를 지불하라고 요청했다. 나는 그에게 그것이 내 앞에있는 여성을위한 것이라고 말했고 그는 그녀에게 왜 보증금을 요구했는지 묻지 않았습니다. 전반적으로 프론트 데스크 직원을 제외하고는 숙박이 매우 좋았습니다. 나는 당신이 끈기 있고 모든 사람에게 보증금을 요구해야한다고 생각합니다.

Gaylord Rockies Resort & Convention Center Pros: -Beautiful hotel -Activities for kids (some with additional fees) -Clean Cons: -Multiple staff were not very knowledgeable about the hotel amenities nor locations of things. Check-in staff was not friendly -Hard to find a place to roast s’mores since multiple fire pits were out and staff said they couldn’t turn them on -Not a lot of breakfast option during the weekday -Overpriced My family, 3 adults/2 kids(5 & under), visited the Gaylord Rockies Resort & Convention Center this August (2024). It was our first time in Denver and we were really looking forward to our stay at Gaylord. The hotel was about a 10 minute drive from the airport. Not much restaurants or things to do were close to the hotel but we were ok with that. Upon arrival the first thing we noticed was how grand and beautiful the hotel was. The grounds and hotel overall were very well kept and updated. We arrived in the afternoon and did not have a wait to check in. The gentlemen who assisted with check in was not very happy with life. Didn’t smile and was not very helpful. Instead of welcoming me and telling me about the resort, I had to ask him all the things including: Where was my room located? Did I need a key to get into the pool? Would towels be available at the pool? My room also came with a $50/night resort credit, parking was pre-paid, and we pre-paid for s’mores vouchers as well. None of that was explained or given to me until I asked about each one. If I never asked, I probably would have never received all the things I pre-paid for which is frustrating when I are already spent and planned so much. In addition, I even had to contact the resort after I left because the $50 credit was not applied one of the nights. Once we arrived to our room, we found it comfortable and had great service daily from the housekeeping staff. Water park: My kids enjoyed the water park area. The outdoor slides that accommodated my 5 year old were a big hit. My little one enjoyed the shallow end of the pool where he could stand and play. The highlight for the adults was the lazy river. Towels are available at the pool. Finding chairs poolside were a little difficult on the weekends with how busy the resort was. Not a big deal for us when we showed up before 10am. One downside was when we asked various staff questions like how to get to a certain place within the resort or what was a good restaurant to go to in the resort, many could not answer our questions. One even replied “I’m sorry I don’t know, I’ve never been around inside“ I thought this was a strange response being that they worked there. This was poor customer service in my opinion. 3D wildlife rescue & Live animals My family enjoyed exploring and hunting for the digital animals scattered throughout the lobby. In order to participate, we had to scan a code on the floor and then download the app. Once in the app, you can scan each code on the floor and a 3D animal would pop up on t