홀리데이 인 익스프레스 & 스위트 오번 다운타운, IHG 호텔(Holiday Inn Express & Suites Auburn Downtown)

Great lobby, good breakfast, clean rooms, and perfect location

前台服務態度不錯 ，這個酒店噪音特別大 房間裏都給配備了耳塞 馬路對面就是火車 側面是高速路 隔音非常不好

We had a wonderful stay, the hotel staff was great, friendly and helpful. The room and all amenities were accessible, beautiful and always clean. Nice breakfast every morning with coffee ;-)

I reserved my booking on Wednesday, paid in full. I arrived at the hotel on Saturday evening & was told that I did not have a reservation. The hotel failed to communicate that they were “overly book”. The receptionist attempted to insult my intelligence with questions instead of resolutions even though I provided a confirmation number. Horrible experience considering I had my children with me & a four month old.

I have stayed at many Holiday Inns but this one definitely stands out. This was one of the best ones. Customer service was great. One of first Holidays Inns I came across with Happy Hour. Everything was awesome here. We will definitely stay here again and again.

Room was ok, very small, seemed old. Staff was friendly, easy location right off the freeway and simple check in/out process. Probably wont return.

Everything was OK until about 12:00 AM when the fire alarm went off four different times between 12 AM and 1 AM you would get right back to sleep and then go off again not sure what was going on. There was no fire the front Dess said it was a mixup.

Refrigerator in room didn't work. TV remote didn't work, needed batteries. No Kleenex in room. Asked for 1 hour late check out, in person at front desk, woman seemed bothered and was rude.

Super clean and comfortable...the staff is excellent. I will definitely stay here again. A shout out to Pearl who met my room location needs.