베스트 스테이 인(Best Stay Inn)

I have stayed twice here now in the last 3 years. The first time I felt like a little better than the second but this time I was there during all the snow so not totally fair as there seemed to only be one person managing the property for the most part. It's a smaller one level hotel, seems fmaily owned. Enjoyed the quick service getting checked in and out and parked directly in front of my door. I requested a room that i was in previous and it seems that the heat hadn't been on in multiple days as it was extremely cold. Took about an hour to get to where we could take our jackets off - so I'd recommend just going where people have been in and out of more frequently. It was quiet and safe, convenient to get to the football game, and pretty much all we needed to make our trip. It's not a Hilton - but I'm happy to stay there for every game day if possible.

I was placed in a room down a hallway blocked by a housekeepers work cart and a gas barbecue grill. My room didn't have a window, nor egress. Should there ever be a fire, there is only one way out...past the large bbq grill, an oversized work cart and laundry. Put back is basically a dump. I could go on - but this is not angood choice for anyone.

Lady at check in was ot friendly at all. Instead of letting us know pertinent information about check out times and telling us to have a nice stay, she we t on and on about smoking in room, even vapes and how alarms would go off. Even if we showered with the door open they would go off from the steam. We never even inquired a out a smoking room. But the worst part was BED BUGS! We itched all night and woke up with bites everywhere.

Went into room, bed was not made. Room seemed to be under construction. Wall was patched, missing the toilet paper holder. The floor was wet and seemed like it was never vacuumed. Fire alarms went off for the whole building at 9 am for no reason.

A so-so stay Iron and ironing board on window outside of room? Bag of trash right out side door Just overall trashy outside not very inviting Some place to hang our head for a few hours Probably won’t stay there again

There was no iron, desk, microwave, luggage holder, coffee maker or light for reading and the wifi hardly worked.

The room was small which was fine for our needs. The comfort of the bed was fair, the pillows were pretty uncomfortable. There was a smell of fresh linen when we arrived but later in the evening and especially in the morning there was an awful odor like cat urine or sports equipment. Thin walls led to us hearing every act the couple next door was engaged in.

Toilet was broken not enough towels or shampoo or soap. Walls had chip paint.

I got lectured about not smoking in my room when checking in to open my room door REEKING of smoke. Back window was open when i got there and did NOT lock. Room was gross. I was greeted with what seemed like an attitude… no smiles, very unpleasant all around. Never again. And don’t tell me “not even vapes” when you absolutely know the room i’m about to walk into was trash. How about an apology? Room was already paid for, not like you were going to lose my money - especially with the very clear “NO REFUNDS” sign at the front desk LOL. If you know your facility is bad, how about clean it up? 0 stars.