AC 호텔 바이 메리어트 아틀란타 미드타운

There seemed to be an issue with the plumbing. Wherever we flushed the toilet, water would come up from between the cracks of the floor panels. We told the desk clerk and they said they would send someone up while we were gone, but when we got back the issue wasn’t fixed, nor did it look like someone even came to check the problem as the towels we put down over the problem area were still in the same place.

My family stayed at the AC Hotel Midtown Atlanta for two nights over the weekend, and unfortunately, our experience fell short of expectations. I booked the room through ******* and made special requests for a crib for my infant, a bathtub, and a microwave. The day before arrival, I called to confirm these requests, but was told the hotel hadn't received all the necessary information from *******. I was assured that the requests were noted and would be taken care of. However, upon check-in, there was neither a crib nor a bathtub, which was incredibly disappointing. Our room wasn’t cleaned the next day. When we asked about this, we were told we should have requested cleaning in advance, which seems unreasonable, especially for a 2-night stay. While parking was expensive at $38/night, the payment process was poorly managed. We were double charged for parking on both my husband's and my card. Despite emailing the provided address to resolve the issue, I’ve yet to receive a response. Overall, I cannot recommend AC Hotel Midtown Atlanta to others. The lack of attention to detail, poor customer service, and mishandling of basic requests made our stay unpleasant.