이비스 스타일스 헤이독

Not to bad for the stay room was clean and tidy and staff where friendly

Greeted by a chaotic check-in process at 3pm on Friday, majority of guests attending the races/Tom Jones concert so wanting a quick turn around to get out again, so not ideal, you'd think they'd be more prepared. Our room was hot and facing the main road, so was noisy with the window open (no air-con). Kitchen delivery wagon arrived at 7.36am right below our window, again very noisy. Also has very cheap-feeling thin toilet roll in the bathrooms. Breakfast was ok and was the one redeeming factor. Location wise, fairly handy for the races (around £8.50 in an Uber or a 40 mins walk)

Upon arrival we were greeted by a bar full of young men literally screaming at the TV. Granted England were playing but it wasn’t a great welcome. The curtains were falling from the rails in our room and the corridors smelled of ****. Ok it was only one night as a stop-over on our way up North after the Belfast ferry but it will be a LONG time before I consider an Ibis again! We went across the way for dinner and had a truly awful meal. If I could give this place zero I would! All this before we even try breakfast!!!

Very quick and professional check-in The room was very nice and clean We had food Started with Pate, then chicken curry Followed by strawberry cheese cake The food was exceptional The breakfast was superb And the staff couldn't do anymore to make our stay a very good one Can easily recommend this hotel

Stayed one night as part of an organised weekend break to Liverpool with friends. The rooms are OK, comfortable bed, fluffy towels but you are close to a busy road, so it's either have the window open (it was hot when we were there) or suffer a very stuffy room. The member of staff who appeared to be in charge of the restaurant was brilliant, helpful, friendly, nothing too much trouble. Breakfast was OK, buffet style hot and cold food. Dinner the night before was probably the worst meal ID ever had. We had been asked to choose our meal when we arrived at the hotel. Starter of pate was OK as was the desert but the main course, roast turkey was terrible. Slices of "turkey" in gravy, a few potatoes and green beans/broccoli. I think everything had come out the freezer but not prepared correctly. It should never have been served to paying customers. So disappointing, the hotel should be ashamed providing food of this quality.

We arrived at the hotel to be advised from a member of staff that the hotel is hosting a function that evening and a band would play until midnight, we were assured that our room allocation would allow minimal disruption, NOT the case, very loud music echoing all through the hotel, the windows in our rooms were rattling from the vibration, music could be heard over tv, complained to management, the response was “we told you”, “what would you like me to do”, surely it’s the managers job to know what to do. Music eventually stopped at midnight, only to be replaced by noise from loud conversations from the party guests, contacted management again at around 1.30am, they confirmed they knew there was an issue but the people would be leaving the the hotel soon, if you would like to sleep I suggest booking another location. General Manager has a couldn’t careless attitude and lacks empathy, our stay here ruined our family Easter Weekend