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버클리 오션프런트 호텔
3.6/5101생생 리뷰

버클리 오션프런트 호텔

애즈베리파크|Hot Sand까지 거리: 1.3km
We have been coming to this hotel for different events over the past few years and have not had any issues until our stay in December. We arrived at approximately 8pm on Friday night to check in, as we were running in the Santa Run on Saturday morning. Upon arrival, we were sent to our room - Room 808. When we got up to the room we checked out our “partial ocean view” which was clearly stated during the reservation process and my confirmation email… ✓ BOOKING DETAILS Hotel confirmation: xxxxxxxxxx Arrival Date: Friday, December 2, 2022 Departure Date: Saturday, December 3, 2022 Room Type: Berkeley Partial Ocean View Standard Room - Two Queen Be We were a little confused as we were clearly not at all on the east side of the hotel, so we went down and spoke to the front desk clerk. We asked why we didn’t get a partial ocean view room, when our reservation was for a partial ocean view room. His answer was that “it is either partial ocean, partial city or partial lake” – to which we were like “WHAT???” and showed him our email confirmation which clearly states “partial ocean view.” He literally just kept repeating himself and told us there were no more partial ocean view rooms and “that’s how the hotel works.” We chose that view because last year we had a perfect view of when people began lining up and the happenings going on down the block for the race. Anyway, we got nowhere fast with him and went back to our partial Pacific Ocean view room. It appears that the partial ocean view rooms are typically about $30 more per night than the standard “city” view room. So at the minimum, it would have been nice for him to offer us a partial refund on our reservation. He appeared uninterested and earlier was on the phone making faces to the person standing at the desk about the person he was on the phone with. Very unprofessional. We decided to give up that battle and address it later on. I emailed the management of the hotel on December 5th and December 12th Furthermore, we had a number of other issues with our room. The bathroom sink was clogged and would not drain from simple handwashing. The tub would also not drain until after the person taking a shower was out of the tub. Each of us was standing in three inches of water during our respective showers. Kinda gross. Also, on the subject of gross, the toilet seat was stained and discolored yellow. Other reviews here seem to mirror my experience...and it appears that my sentiments are very similar to many, many others. “The Front Desk Manager (Vincent) gave the same line about how views work to other customers who posted their reviews online.” It is a shame because its location is great - if not for all of the other issues, I would have stayed here again, but no thanks - that was the last time for sure.

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애즈베리파크 호텔 후기

Hot Sand 주변 호텔을 찾고 계시나요? 객실 요금과 리뷰를 비교하고 마음에 쏙 드는 호텔을 예약하세요.
버클리 오션프런트 호텔
3.6/5101생생 리뷰
We have been coming to this hotel for different events over the past few years and have not had any issues until our stay in December. We arrived at approximately 8pm on Friday night to check in, as we were running in the Santa Run on Saturday morning. Upon arrival, we were sent to our room - Room 808. When we got up to the room we checked out our “partial ocean view” which was clearly stated during the reservation process and my confirmation email… ✓ BOOKING DETAILS Hotel confirmation: xxxxxxxxxx Arrival Date: Friday, December 2, 2022 Departure Date: Saturday, December 3, 2022 Room Type: Berkeley Partial Ocean View Standard Room - Two Queen Be We were a little confused as we were clearly not at all on the east side of the hotel, so we went down and spoke to the front desk clerk. We asked why we didn’t get a partial ocean view room, when our reservation was for a partial ocean view room. His answer was that “it is either partial ocean, partial city or partial lake” – to which we were like “WHAT???” and showed him our email confirmation which clearly states “partial ocean view.” He literally just kept repeating himself and told us there were no more partial ocean view rooms and “that’s how the hotel works.” We chose that view because last year we had a perfect view of when people began lining up and the happenings going on down the block for the race. Anyway, we got nowhere fast with him and went back to our partial Pacific Ocean view room. It appears that the partial ocean view rooms are typically about $30 more per night than the standard “city” view room. So at the minimum, it would have been nice for him to offer us a partial refund on our reservation. He appeared uninterested and earlier was on the phone making faces to the person standing at the desk about the person he was on the phone with. Very unprofessional. We decided to give up that battle and address it later on. I emailed the management of the hotel on December 5th and December 12th Furthermore, we had a number of other issues with our room. The bathroom sink was clogged and would not drain from simple handwashing. The tub would also not drain until after the person taking a shower was out of the tub. Each of us was standing in three inches of water during our respective showers. Kinda gross. Also, on the subject of gross, the toilet seat was stained and discolored yellow. Other reviews here seem to mirror my experience...and it appears that my sentiments are very similar to many, many others. “The Front Desk Manager (Vincent) gave the same line about how views work to other customers who posted their reviews online.” It is a shame because its location is great - if not for all of the other issues, I would have stayed here again, but no thanks - that was the last time for sure.

FAQ (자주하는질문)

  • 트립닷컴 할인코드는 어떻게 받을 수 있나요?

    트립닷컴 이용이 처음인 신입회원은 트립닷컴 할인코드 페이지를 통해 트립닷컴 할인코드를 발급받아 사용할 수 있습니다. 트립닷컴 회원에게는 트립닷컴에서 상품예약, 트립 모먼트 포스팅을 통해 추후 예약할 때 할인 받을 수 있는 트립코인이 주어집니다.

  • 트립닷컴 특가 호텔은 어떻게 확인하나요?

    트립닷컴은 일년 내내 다양한 호텔 특가와 프로모션을 제공합니다. 당사 특가 및 프로모션 페이지에서 다양한 할인 혜택을 만나보세요. 트립닷컴 회원이라면, 본인 계정에 로그인한 후 호텔 목록 페이지에서 독점 특가 요금을 확인해 보세요.

  • 트립닷컴 특가 호텔은 어떻게 확인하나요?

    트립닷컴은 일 년 내내 이용할 수 있는 다양한 호텔 특가와 프로모션을 제공합니다. 당사 특가 페이지에서 다양한 특전 혜택을 만나보세요. 마일리지 프로그램 회원이라면, 본인 계정에 로그인한 후 호텔 목록 페이지에서 독점 특가 요금을 확인하세요.

  • 호텔을 더욱 저렴하게 예약하는 방법은 무엇인가요?

    일반적으로 주중에 예약하면 더 저렴하며, 프로모션을 통해 저렴한 호텔 확인 및 할인을 받을 수도 있습니다.

  • 트립닷컴에는 몇 개의 호텔이 등록되어있나요?

    트립닷컴에서는 전 세계 230개 이상의 국가/지역에 위치한 500만 곳 이상의 호텔 예약을 지원하고 있습니다.

  • 트립닷컴에서 예약한 호텔의 취소 및 변경이 가능한가요?

    호텔 정책과 취소 날짜에 따라 가능여부가 다릅니다. 관련 호텔 페이지의 정책 섹션에서 확인해 주셔야하며, 예약하신 호텔을 취소하거나 변경하려면 트립닷컴 계정에 로그인한 다음 "My 예약"으로 이동해 표시되는 안내를 따라주세요.

  • 트립닷컴 고객센터로 연락하는 방법은 무엇인가요?

    트립닷컴은 연중무휴 24시간 지원하는 고객센터를 지원하고 있습니다. 트립닷컴 고객센터는 전화 및 채팅으로 연락할 수 있습니다.