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酒店環境很好，距離機場50分鐘車程，有點遠，服務很好，給我房間打算衞生的Alex 好評 。 缺點是設施太差了。既然水龍頭裡的水不可以刷牙和引用，那麼給房間提供兩瓶礦泉水不可以麼？吹風機時好時壞，爛得不行。也沒有電熱水壺。期待改進

Beautiful setting. Wonderful spa experience which was a highlight. Only negative is the musty rooms but considering the location along the river it can be expected. Nice place to end the safari. Would not want to start here because of the linger musty smell left on our clothes.

Rivertrees is beautiful, peaceful, and a wonderful place to visit in Tanzania. The sound of the Usa river is calming. Room are spacious, well decorated, and beds are comfortable. Food is delicious and plentiful, our waiter, Emmanuel was most excellent.

We started our Tanzanian visit at Rivertrees, Arusha. We were greeted by professional staff, stayed in beautiful accommodations, that were clean and safe and included little monkeys running around all over the place. It was a gorgeous setting. The food was delicious, fresh, with an interesting menu. The serving staff was phenomenal. Emmanuel, Isaac, and Azira, were fun, friendly, and professional. They all went over and above to make sure that we enjoyed our stay. I cannot say enough about our experience at Rivertrees. I highly recommend this property.

Such a beautiful place to start my Tanzanian adventure. The staff were so accommodating and even stayed up late upon our group arrival to make us a late dinner. The grounds are kept up perfectly and they have signs and QR codes so you know what you are seeing. There is a lovely overlook by the river to enjoy. The rooms are spacious and have the beds and pillows were so comfy. Simply perfect!

Like many we ended up at this hotel as part of a larger trip as our stay prior to departing Arusha. The property itself is decent given its location but we would not recommend staying here. The service both at lunch and at dinner was challenging, with not only slow service but the food quality was not lacking. It took us asking four times and 2 different people for us to get water at our table. If we hadn't been increasingly assertive I am not sure we ever would received water. Other areas you should be aware of; staff rolling their eyes when I asked about getting boxed breakfasts the next morning, they agreed but unsurprisingly there were no boxes ready when we checked out. Upon. check-out they repeatedly tried to charge us for items we didn't purchase and even after we got that settled, they punched in a higher amount into their credit card terminal. The property lost power multiple times which included no running water since the pumps shut off. I fully understand this can happen, but a heads-up from them would have been nice so we were prepared, if/when the power shut off. While it is a transient hotel for most that are coming for safaris, the basics just weren’t up to par with other popular options in the area.