아르센 Mini camping Nabij de Fossa Eugenia 근처 호텔

We stay in Hotel de Maasparel because its a walk away from Elfia, the peaceful Kasteeltuinen (Castle Garden). Every September we visit beautiful Arcen village close to the Maas, it feels we are really part of it. Everything was perfect. Nice place for relaxing.

Kerst familiebuffet gehad vanmiddag/vanavond in hotel Asteria. Beetje bloedeloos, geen kerstsfeer/gevoel. Grote zalen, weinig sfeer, bediening matig, eten net voldoende van kwaliteit. Beetje massa=kassa indruk. Kunnen ze beter volgens mij. Kerstmuziekje, personeel gekleed op kerstdiner, meer persoonlijkheid ipv massa, kaarsjes op tafel, mooie servetten, mooier de tafel dekken. Per tafel naar het buffet of zaaltje. Goed bestek en couverts bij buffet om op te scheppen of nog beter personeel dat opschept. Vlees was overgaar en droog. Nu mierenhoop-effect. Weinig fantasie. Beetje gemiste kans. Prijs-kwaliteitverhouding niet op orde vandaag. 50 euro per persoon voor 2 uur exclusief consumpties.

A group of six of us stayed at the Maashof hotel on what was the last night of a 10 day motorcycle tour and it was also my birthday. I had carefully chosen the hotel in the hope that we would have a lovely stay and dinner in a beautiful lakeside location. Unfortunately there were several issues which cast a significant shadow over my birthday celebrations and ruined our stay. The problems started when checking in when they overcharged two of my friends and they would have overcharged another friend and myself, had I not noticed and intervened. I had booked four single occupancy rooms and one double occupancy room and there was an administrative issue between *********** and the hotel which caused confusion over how many guests were staying in each room, despite the hotel having the names of the six guests against each booked room. All of us were asked when checking in how many guests were staying in each room, but despite this two friends were charged the double occupancy room rate and one friend was charged for two half board dinners despite them all being in rooms on their own. In addition, they also attempted to overcharge us for the half board option despite me accepting a special offer online which had been emailed to me prior to arrival. We then had a further major issue. Three of the rooms were directly underneath the kitchen and hotel entrance and were extremely noisy until very late in the evening and again the next morning starting around 5.30am which meant several of us had a very disturbed night. Two of my friends complained at the time and agreed with the duty manager that they would have the full cost of their room refunded, as he was unable to offer them an alternative room. He advised them that if we had wanted better, quieter rooms we should have booked directly with the hotel rather than through *********** and he told my friend to email the Reservations Manager regarding the refund. The hotel management have admitted that the rooms we stayed in are very noisy, but there was no mention of this when we booked and they still charged the full room rate. On our return to the UK, I emailed the Reservations Manager and following many exchanges she offered a 25% refund for the three rooms most affected by the noise, despite the duty manager’s earlier promise of a full refund. Personally I thought this paltry offer did not provide sufficient remuneration for the problems we encountered but I felt I had no choice but to accept. I subsequently provided my bank details in an email but the refund was not forthcoming. I chased regularly by email as to why the refund was taking so long only to be told cross-border, cross-currency bank transfers take a long time and ”it will arrive within a few days” and then “as soon as possible”. Despite these repeated assurances it took 3 weeks for me to receive the refund and only then after several more emails including to the hotel General Manager who at one point decided to attack my pe

나는 카니발 동안 Theaterhotel Venlo에 하룻밤을 묵었습니다. 방은 좋았고 실내 주차 평균 (약간 좁고 비싸다 (24 시간 동안 15,00 EUR)). 그러나 아침 식사 서비스는 매우 약했습니다! 직원 - 세 명의 여성 - 뷔페에 대해 거의 신경 쓰지 않았지만 (빵 롤과 스크럼블 에그가 비어 있음) 아침 식사 방에 많은 손님이 있었지만 손님은 그것을 채우도록 요청해야합니다. 게다가 직원 중 아무도 뜨거운 차, 커피 등을 요청하기 위해 아침 식사 바에 가야합니다. 뜨거운 차, 커피 등이 원하는지 묻기 위해 손님의 테이블에 갈 책임이 없다고 느꼈습니다. 테이블에 더러운 접시도 마찬가지입니다. 아무도 청소하지 않았습니다. 아침 식사를 포함하여 1박 100,00유로(싱글 숙박)로 중형 도시인 Venlo에서 적극적이고 세심한 게스트 서비스를 기대할 수 있습니다! 아마도 Theaterhotel Venlo를 추천하지 않을 것입니다. 추신 : 조식당에는 문이 없고 Venlo 극장의 거대한 입구 로비의 일부이기 때문에 매우 통풍이 잘 됩니다. 그래서 거기에서 매우 아늑하지 않습니다!

Nice quiet location in forest but not so fare from City center. For traveling you can hire bicycle at reception. Great smiling stuff, very worm approach. Great Breakfast, focused to save environment. Nice swimming pool and sauna.