윈드 리버 호텔 앤드 카지노(Wind River Hotel and Casino)

호텔에 내 예약이 없고 ******** 등에 예약했는지 물었습니다. 해당 호텔의 시스템은 예약 회사로부터 예약을 받지 못하는 문제를 겪고 있으며 해당 버그를 수정하려고 노력하고 있습니다. . 다행히 우리가 예약한 방이 있어서 우리를 수용할 수 있었습니다. 프론트 데스크 직원은 매우 유쾌하고 도움이 되었습니다.

확실히 다시 거기에 머물 것입니다. 고객 서비스와 직원은 예외적이었습니다.

Too noisy. had to sleep with the tv on. The fan for the heater/ac didn’t work. It tried but make awful noises then fizzled out.

Pretty dead for a Saturday night, rooms were a lot better a few years ago. ****** ****** never win, never going again I’ll go to Wendover instead!

They are not very friendly people . The room was clean but to noisy to get good sleep between the heat sounding like a jet to the loud fridge that didnt get cold to the ice and pepsi machines it was a long restlesss night I would not stay there again.

Rooms where very clean the restaurant choice was ok but not great but typical of a modern ******

The check-in on Oct. 19th was a nightmare. I waited over 5 minutes while the clerk was taking a reservation in the back office. She had the customer on speaker phone and I heard his entire credit card number. She then greeted me with a terse "hi" and informed me they didn't have my reservation. I showed her my ******* confirmation and told her I was concerned that I would be billed for a no-show. She would not address this and just kept repeating that they didn't have my reservation and finally threatened to call Security. She refused to let me speak to a manager. She did give me a room at the same rate, and I had to call ******* myself to cancel the reservation. The next morning a more professional woman at the desk assured me I was not billed for a no-show. She did express concern at how I was treated and apologized. Also my TV indicated "your receiver is not connected" and so rather than deal with the clerk a second time I went without TV during my stay.

Had a wonderful time! Our room was very comfortable and Clean. We definitely would recommend to others and would stay there again! Staff was very friendly and helpful too!!

inexpensive laundromat for hotel guests. Quiet rooms, good furnishings. stayed there in midst of a long drive to colorado when weather turned bad.