아란트사 호텔라 (성인 전용)

It was our wedding anniversary. The room were superb, the private spa and real treat. The food was very tasty and the staff were attentive. There was a few things that were disappointing though. First, in the spa area there was a nespresso machine but only plastic tumblers to drink it for. Secondly, the coffee capsules in the room were not original. Thirdly, the package mentioned a welcoming gift but we didn't get anything. When I asked about it, the staff member said it was a glass of wine on the bar between 7pm and 7.30pm. We were never told this and I asked at 8pm after coming back from a walk. The same staff member had advised us on the walk so it's a shame he didn't tell us about the welcoming gift. Then, there were odd items in the room's mini bar, like two bottles of juice but only one bottle of sparkling water. Finally, the hotel should be adults only but when we were going for a walk we saw a couple going to the spa, with children clearly over 10 years old..... Other than that, it was a wonderful opportunity to detox. I'd like to pass my compliments to the lady that carried lut our massages.

We had the best experience at Arantza. The location, facilities, and surrounding area were all beautiful. The staff was incredibly friendly and helpful. The food was great too. I highly recommend visiting Arantza if you're visiting Basque country and are craving a relaxing experience.

Our stay here was exceptional from start to finish. Alberto & Johannes were so welcoming. We were upgraded on our honeymoon and had a very tranquil stay. The food was fantastic, gorgeous views in the valley and lovely nearby cycles and hikes. We enjoyed the spa and the rooms are lovely. We cannot fault this place and would highly recommend a visit! Thank you for our wonderful stay!

One of the best hotels I have ever been to in my life. I hidden gem in a breathtaking location in the basque mountains. The rooms are incredible, the beds, the bathtub, the views, every single detail has been carefully thought through. The SPA is insane. Also, the level of service and attention we received was exquisite. Alberto, the manager, is exceptional. I could not recommend the place enough if you want to treat yourself with a weekend of nature, fresh air and a top-luxury hotel.

Fuimos buscando un lugar donde desconectar de la vorágine del dia a día y del trabajo. Un lugar donde descansar y descansar. Un trato magnífico (gracias Alberto). El entorno, el hotel y el servicio sobresaliente. Un lugar donde encontrar paz y tranquilidad a espuertas.

Una maravilla. Descanso garantizado: silencio, camas comodisimas....en medio de la naturaleza, con posibilidad de hacer rutas de senderismo preciosas desde el hotel. Desayunos espectaculares. La amabilidad de Alberto insuperable!