더블트리 바이 힐튼 호텔 아카바

호텔은 괜찮았고 (헬스장만 빼면) 관리가 잘 되어 있었고 직원들도 친절하고 도움이 많이 되었습니다. 수영장에서 휴식을 취할 수 있는 호텔을 찾고 있다면, 이 호텔에는 작은 수영장이 하나밖에 없어서 도보 20분 거리에 더 나은 선택지가 있습니다. 헬스장은 관리가 잘 안 된 것 같았고, 곳곳에 웨이트 트레이닝 기구가 있었고, 운동 기구 자체도 더 좋았으면 좋았을 것 같습니다.

환경: 아래층은 아카바에서 가장 번화한 상업 거리로 먹고 마시기에 매우 편리합니다. 시설: 조금 낡았지만 주차가 무료이고 자율주행이 매우 편리합니다. 하지만 우리가 머물렀던 이틀 동안 매일 생수 4병이 제공되어 요르단 호텔치고는 매우 훌륭합니다. 서비스: 프론트 데스크 직원과 경비원 모두 매우 따뜻하고 정중합니다! 1층 (길가) 노천 카페에서 커피를 마시고 있는데, 환영 경호원과 이야기를 나누는 관광객들을 만나면, 그 관광객들이 다가와서 정중하게 방해를 해서 불필요한 괴롭힘과 잡담을 피하도록 도와주었습니다. 지나치게 떠들썩한 남자 관광객들이 떠나기 전에 떠났다는 것! 이 서비스 감각은 정말 훌륭합니다!

호텔은 좋은 위치에 있고 방은 깨끗합니다. 직원들은 친절하고 도움이 됩니다. 로비 바로 근처에 기념품을 파는 가게가 있는데, 주인은 매우 친절합니다. 아침 식사는 좋았지만 수영장은 약간 실망스러웠습니다. 어쨌든 아카바에서 이 가격에 괜찮은 방을 찾는 건 쉽지 않습니다. 우리는 그곳에서의 숙박을 매우 즐겼습니다!

옆에 중국집이 있는데 서비스가 좋아요

I am appalled by the behavior of the staff, please be cautious of two matters, especially to foreigners if you’re on holiday. Do not give the hotel your credit card details, as upon checkout they will make any excuse to deduct money out of your account as it’s happened to me. We had a stay at this hotel for over 2 guests, for over two weeks of stay! And the second room was for 2 adults, I received an email stating “misuse of room” the email provided a picture of uncleaned towels and empty chocolate boxes stacked in the corner of the room. They didn’t provide how clean we left the room, but sent a proxy picture of towels and empty boxes “so called misuse of the hotel room” and want me to pay 50 JOD. If this has happened to anyone don’t let this hotel get away with cheating foreigners, go a step further! Escalate these matters! As it’s cheating and luring customers.. Two expensive items one was taken, one from the car and the other never found. Keep your personal items safe and locked away! Valet was absolutely obnoxious, any thing for a dollar, just as the staff at the reception, Both Farah’s, Malek, Khalid, the list can go on… untrained staff as soon as complaints are made you’ll see another side of the staff! The handling of any situation was dealt very poorly! The bellman, valet, housekeeping, apart from Dana, wanted just tips, but nothing. The hotel is based in an awful location. Construction work day in day out! To noisy and unpleasant views.. there is no Gym located inside the hotel you have to walk to the next street behind the hotel to use the Gym. Which is quite off putting! No swimming pool. The best thing was the house keeper came every 2 days to clean up and was nice and pleasant, her name is Dana. The rest I can assure you, the staff are only for smiles but nothing. More attention is on the out guests and weddings as little priority is taken on assuring anything for in guests! While sitting at the breakfast table one morning, another foreigner was complaining about the hotel clearing the breakfast area 15/20 mins before time finishes for breakfast! As I saw this behavior myself the food is always limited, I had complained myself… same breakfast each day.The bathrooms come with grouted corners and marks everywhere, horrible bidet. It’s Hilton with 1 star service. The rooms are clean and spacious! It has a dazzling look but, the management is HIGHLY POOR…all the receptionists are just in for smiles but nothing as previously mentioned. They pick and choose which guests has to be seen as high priority… I would never recommend this hotel, as I rather be truthful and speak the truth, then get upgraded to a suite in return!!! To stay quite. You cannot buy guests out, with such an outrageous behavior! You’ve lost us as a customer too :)

Staff was perfect .. everything was perfect in this hotel