We booked a terrace room for three nights. When we arrived in the afternoon, the office was closed (only open in the morning) and check-in instructions were clipped to a board at the front door. Our room was two floors below the main floor and we found no elevator. The room was at the end of a narrow hall. It had an outside door to a narrow terrace that had been excavated many feet below grade. I would say the room barely met the definition of a daylight basement. The room was very clean but clearly a one star room. We left the room to find some lunch. The hotel is in the midst of a residential neighborhood with no other commercial services visible anywhere. There was no person on-site that we could ask for directions. We walked toward Antibes. We learned that was a mistake. It was a 20 minute walk before we found anything. Since we were travelling for pleasure, we decided this facility was not for us. If our objective was the Juan Les Pin beach, a value room and knew to avoid the basement location, Hotel Astor would have been a good choice. We talked to the owner as we left to move to a new hotel. He was incredulous that we would be leaving and fiercely defended his hotel and the accuracy of their description. I requested a partial refund. I was refused, which was his right under the terms of the listing. Still, we left as dissatisfied guests and a gracious host would have made some attempt to mitigate the situation. It's clear that many guests were happy with the hotel. They must have been looking for value and a place near the beach and did not stay in a basement room. In fairness, we paid nearly 200 euros per night and found a beautiful hotel in Antibes for just slightly more.
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