블루 시 가든 패밀리 호텔(FAMOUS FAMILY HOTEL)

리셉션에 있는 사람은 무례했습니다. 체크인 시 방을 주겠다고 거부하고 금액을 환불하지 않았습니다. 여행. 터키에서는 In에 액세스할 수 없었습니다. 이 숙소를 예약하지 마세요

호텔은 따뜻한데 식당은 그닥 맛있지는 않은데 다른 맛집은 너무 많음

房間不乾淨，還經營着一個餐廳在樓下，前台可能新來的，checkin check out都非常非常非常麻煩。

Hülya hanım ve diğer çalışan arkadaşların güleryüzlü ve ilgili oluşu için teşekkür ederiz. Otel Kaleiçinde tarihi dokusu olan bir bina bar ve restoranlar sokağında ama gürültü olmadı. Tv çalışmadı ama 1 gece konakladığımız için önemsemedik. Çok güzel bir kahvaltı vardı.

This was located in the Old Town, parking, driving in that area is very difficult (parking was not possible). You have to park about a 8 minute walk away. But it was a great hotel. Old Town is amazing and there are so many places to eat and shop.

İt was a lovely stay, we are thankful for the kindness of the staff and we recommend the hotel.

The girl that worked in this hotel was more then rude.When tried to talk to her she said no English .Without any explanation she was pushing me to sign visa receipt, which I signed because she was pushy. When they showed the room where we needed to stay I almost had a panic attack because the room has very very small window, I felt I was like in tunnel.I didn’t feel comfortable to stay in that room I asked the room with normal size of the window .They called someone who speaks English he said I have to pay if I want the room with windows . On the internet the price for the room was the same as the one I paid for. I tried to show them on the internet the price they didn’t want to look at it.I was was very disappointed with their behaviour and ended up crying.At the end they told me you have three choices: to stay in this room; to pay more to have better room or we will give you money. I gave them visa card and told them I want money back. They just ignored me.I came back tomorrow asking them why they didn’t accept my card , they told me that they cannot refund me today as the offer was for yesterday . They advised that *******, told them: “we heard your and her(mine) story we don’t know what happened, do not pay her(me) .”I contacted ******* and they told me that they are still waiting for response from the hotel. I paid hotel room that I didn’t stay in. That was on Oct 4,2023 and I still have not received any response from them. Instead to enjoy my vacation I had this …

Situated really good bang in the middle of everything but our room got very little light from outside, also the shower could do with updating breakfast was good a variety of a lot different salads ( Turkish breakfast only )