눈 부티크 호텔(Nun by Laren Hotels)

Все было хорошо, отель удобно расположен в районе Лара. Рядом тц Терра Сити, парк и водопад

Старый отель, отвратительно воняет в номерах. Все пошарпанное , в туалете и душевой плесень воняет сыростью. Не знаю сколько ему лет, но выглядит ужасно, совсем не сопоставимо, 4 звезды и тд. Приехали зашли в номер, развернулись и ушли, даже на ночь оставаться не стали. Посмотрим еще вернут ли деньги за бронь.

Good location, poor accommodation, terrible rooms & more terrible bathrooms, poor cleaning service, terrible beds & sheets,……..

We were disappointed when we first saw the room: The couch is broken and dirty. The bathroom is old and requires immediate renovation. There we no drinks in the fridge as shown in the pictures. However the hotel is very calm and the bed is deluxe as promised. The staff were friendly and helpful.

Lovely boutique hotel close to all restaurants and beautiful coastal walkway, Breakfast was great and the staff were always smiling and very attentive.

Lovely hotel, especially if you want to be close to amenities but want to come back to a peaceful place to rest. Absolutely fab as it was so close to the sea ( literally a minute away) with beautiful views. Cleaning staff and breakfast waitresses were lovely and would go out of their way to help. Would have been great to have a varied breakfast menu as we we served the same everyday. But nevertheless the breakfast was good. SOME of the reception staff were more helpful than others. I booked the deluxe room which I didn’t have on my first night even though I emailed and called before my arrival to make sure it was ready for me as I had a late night flight. I was given a standard room and any talk of a refund for that night was dismissed 😕. Apart from the false start, I would definitely book with this hotel again.

Checked it bt they had double booked my room . I had a deluxe room booked 35sq meters but i had to settle for basicroom half the size . Tiny in fact. When i questioned the price saying i wasn't happy to pay the same price for the basic room, they said it wasnt their problem and i could find another hotel if i wasn't happy. Bearing in mind i was lone traveller and arrived late in the evening. The next day when i challenged the price again one of the male staff said "listen lady what do you want the room for free" Erm no i just wanted the room i booked at the price i booked it for failing that i will pay the worth of the tiny room provided. So the management staff were awful unfreindly and outright rude. However the cleaning staff and restaurant staff were so lovely kind and freindly whom do a fantastic job tirelessly

Initially we had a great stay. The area is nice and easy to get around. On check out we were cornered by the staff who demanded we pay another day. After trying to communicate with them we found they had altered our check in day to the day prior to our arrival. Their system had clearly been changed as the confirmation number was different to mine. We were forced to pay as they would not let us leave and we were late for our flight. Both me and ******* have tried to chase this up and have been repeatedly ignored but the property. Avoid at all costs. They are scam artist.

How this hotel can have a 4* rating! I was charged 2x for my stay. This hotel completely ruined my holiday. The receptionist had no idea what he is doing. What made me really angry was that he gave me the most horrible room with fake small and wish have a nice time in a small, smelly room.