오스카 호텔(Oskar Hotel)

極度之差，幫同事訂酒店，傍晚8:30到，竟然前台冇人，打著三次電話都冇人聽，無奈之下只好再在附近再訂一晚酒店，現在要求退款還在交涉中，恐怖至極😱😱😱，要求評分，因冇零分只能俾一分，被迫之舉

Nice hotel, basic but clean and friendly staff. Shower only in our double room, always had hot water and the shower had good power. We had room only no breakfast, which can be provided, they also have a coin operated coffee machine in the lobby. Room was cleaned everyday with fresh towels provided. Kettle in room, with tea & coffee provided (no milk) and Hair Dryer in bathroom. Beds where comfortable, but better pillows would be nice, but the price reflects this TV in room, french only, but you can switch the language to original voices (if ameriacan or english etc) Near the hotel is lots of cafes, bars and take out food places, I would recomemm visiting the roof top bar in the near by Novotel (at the train station) Annemasse is a great town if you are touring around the local area, well connected by trains to geneve, anncey and chamoix areas.

Nice little hotel near Geneve and the Annemasse train station. Friendly staff and clean neat rooms. Perfect for the one night that we stayed. The Toilet is a bit small and someone a little bigger than me (185 cm 100Kg) will have difficulties.

We had a great time. Place was exceptionally clean and staff went out of their way to make you feel at home

Central Location and relatively quiet. Friendly staff. Breakfast location was crowded.

Had such a lovely stay. Staff were kind and attentive, room was clean and well looked after every day. Couldn’t recommend this hotel as a base more!

Pluses: - Friendly staff who helps as much as they can with small requests - Clean, quiet, air-condition Minuses: - Crammed bathroom - did not refill our soap - biggest one - wifi was unreliable and was completely out for the last 24 hours, plus I found my cell service from a local provider also did not work well at the hotel

We stayed at Oskar hotel for 21 days to commute between Geneva and Annecy for medical and hospital visits. The housecleaning girls were so respectful and nice to us although some complained that they were overworked and underpaid so we tipped them. The kitchen lady, her daughter Mirlinda and Johan the evening guy were beyond amazing and made us feel at home the entire stay with their kindness, above and beyond and over extended customer service. However, the front desk receptionist Sonia (Spanish) followed us continuously for payments and was rude, unexperienced with absolutely no customer service knowledge (anything we asked her for she did not know and could not help). We had cleared it with her when we first arrived at the hotel that we are there on an extended medical stay that we can only pay cash as we collect the transferred funds weekly, she clearly told us that their credit card machine would not take our cards without a pin, (suggestion, maybe the hotel owner needs to upgrade their outdated computers and credit card machines to accommodate their international clients). On 3/14/2023, my wife and I bragged to the owner on how clean the hotel was and how nice and kind certain staff were. We also brought it to his attention on how we were treated rudely by Sonia and he did not even care to apologize but rather told us that those were his rules and his directions. That same morning, we needed to go to the bank to get the funds as we have done previously to pay the hotel. As we were approaching the door to leave, the owner rudely approached us threating and interrogating my wife and basically held us hostage at the hotel and told us that we could not leave unless we paid him right then and insisted that the hotel get paid before we go anywhere and sat in the lobby to make sure we did not leave, although our belongings were still in the room. My wife scrambled in her purse and gave him all the credit cards and cash that she had. First, he would not take cash or dollars, then after my wife went everywhere looking to change the dollars with no avail, he said he will take the dollars, meanwhile he started harassing and questioning my wife on a very personal and unprofessional level about our finances (how come if she was my wife why couldn’t she pay the hotel bill). We were never given any receipts for any of our payments! The worst experience for anyone on a terminal medical emergency situation to go through. We will never recommend this hotel or its very rude money hungry owner and will never even want to be anywhere near this hotel.

Friendly staff. Well kept rooms. Nice breakfast. Great value. Would highly recommend.