호텔 파사노 안그라 두스 헤이스

Very nice property. Rooms, spa, pool area, staff very polite and helpful. And the great was the boat pier that the boat take you just in front of the hotel. I like so much that now I will e reserve the fasano bela vista

Questionable “luxury” resort First, on the day we arrived, that night we had to change rooms because the bath tub was leaking water all over the bathroom floor. Also, the toilet lid was broken, the air conditioning had a loud noise and wasn’t cooling property. On the second room, the same happened with the air conditioning. The hotel was poorly staffed and several times, the excuse was: “right now, we have no concierge or hostess or bellboy”. Also I speak for languages fluently (spanish, english, italian and french) and many times we had to wait for the staff to find someone that spoke one of those languages. The last night, we had to go to bed without having dinner because we ordered room service and they said that food would arrive in 15mins. One hour passed and I called to see the status of our order and the person said that he couldn’t comply with out order because he couldn’t prepare the food because the kitchen was getting maintenance. If I hadn’t called no one would have let us know. It was a time to relax and enjoy as a couple in a luxury resort but it felt more like a resort that is about to close or go bankrupt. So sad to see such a beautiful place give their clients that poor customer service.

Estadia bem tranquila apesar do mês de férias. Atendimento excelente. Funcionários super atenciosos e prontos pra ajudar. Local maravilhoso inclusive para fazer passeio de bike. Piscinas externas muito bonitas. Piscina aquecida interna maravilhosa.

Excelente Apenas a piscina externa poderia ser aquecida. Salientar a gentileza do Sr Claudio Barcelos

Pefeita Foi incrível, ótimo restaurante. Atendimento impecável, excelente cardápio de refeições

Hotel e atendimento maravilhosos . Comida também de ótima qualidade . Localizado numa Marina com uma praia em frente ao hotel .